Front Desk Associate

Job Description

Job Description

DETAILS:

The purpose of the Front Desk Associate is to assist the General Manager or Assistant Manager with new membership sales by bringing new members to the studio and booking them into Demo Classes. The Front Desk Associate also assists with retaining current members. Pilates fitness knowledge or background is preferred but not required.

QUALIFICATIONS:

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
• Ability to learn and use a software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Daily and/or occasional travel may be required.

RESPONSIBILITIES:

• Execute sales process of lead generation, follow up, and close
• Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Other duties as assigned

Job Type: Part-time

Pay: Start at $15 plus Sales Commission

Work Location: In person