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Senior AI Systems Engineer, Evaluation & Orchestration

Servicenow

ServiceNow seeks a senior backend/infrastructure engineer to build and operate evaluation and observability tooling for its enterprise AI agent platform. You will design runtimes for multi-turn agent scenarios, implement calibration against human labels, and drive scalable, reproducible experiments across production-scale datasets.

The role emphasizes Python/Go expertise, OpenTelemetry tracing, and building non-deterministic systems that yield meaningful evaluation signals.

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Vacancy posted 3 hours ago
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