Dispatch Supervisor
Michael and Son Services
Join Our Family-Owned Team! Since 1976, Michael & Son Services has been a trusted name in HVAC, electrical, and plumbing services across Alexandria, VA, and beyond. We're seeking a motivated Dispatch Supervisor to support our residential dispatch operations and help lead a high-performing team focused on efficiency, teamwork, and exceptional customer experiences. What You'll Do: Assist the Dispatch Manager with daily dispatch operations for HVAC, electrical, and plumbing services, ensuring efficient scheduling and timely service delivery. Support, coach, and mentor dispatch staff to promote teamwork, accountability, and strong performance. Help monitor technician schedules, routes, workloads, and appointment availability to maximize efficiency and productivity. Assist with training new dispatchers and reinforcing company policies, procedures, and customer service standards. Identify opportunities to improve dispatch processes, reduce scheduling inefficiencies, and control operational costs. Support strategic scheduling and upselling opportunities to help increase revenue while maintaining excellent customer and employee satisfaction. Monitor key dispatch performance metrics and assist management with addressing performance gaps and operational challenges. Serve as a leader and resource for dispatchers, technicians, and other team members when the Dispatch Manager is unavailable. Collaborate with management to implement operational improvements and support company growth initiatives. Help resolve customer and technician scheduling issues quickly and professionally. What We're Looking For: 2+ years of experience in dispatch, customer service, call center operations, or a related field; experience in residential HVAC, electrical, or plumbing is strongly preferred. Previous leadership, supervisory, or team-lead experience is a plus. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Excellent communication, problem-solving, and decision-making skills. Ability to coach and motivate team members while holding them accountable to performance standards. Sales-driven mindset with an understanding of scheduling, booking rates, and revenue opportunities. Strong attention to detail and the ability to remain calm under pressure. Familiarity with dispatch software, CRM systems, and scheduling platforms is a plus. Willingness to learn, take initiative, and grow into a larger leadership role. Why Michael & Son? Be part of a family-owned business with a 50-year legacy of quality and integrity. Competitive salary, performance bonuses, and comprehensive benefits package. Opportunities for career growth and advancement in a fast-paced, supportive environment. Work alongside an experienced leadership team and develop valuable management skills. Make a real impact by helping shape our dispatch operations, team performance, and customer experience. Ready to Grow With Us? If you're an organized, motivated leader who enjoys solving problems, supporting a team, and driving results, we want to hear from you! Michael & Son Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr
- ...inbound/outbound trucks daily; Communicate with trucking companies, carriers, drivers; Organize arrivals, departures, pickups, deliveries, and appointment times; Maintain dispatch schedules and transportation records; Resolve transportation issues to prevent disruptions...Suggested
$116.3k - $151.1k
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$68.6k - $109.76k
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...Posting Details Posting Summary Working Title Grounds Maintenance Supervisor Role Title Trades Technician IV Role Code 79034-SW FLSA Nonexempt Pay Band 04 Position Number 28300229 Agency...Full timeTemporary workPart timeLocal areaImmediate startRemote work$101k - $134.6k
Maintenance ManagerPay Rate: $101,000 – $134,600 (USCORE)Category/Shift: Salaried Full-TimePhysical Location: Richmond, VAThe Job You Will Perform:Actively supervises employees in the everyday coordination, execution and planning of maintenance efforts, including a 24/...Hourly payTemporary workFor subcontractorWorldwideFlexible hoursShift work- ...year associates degree in a maintenance discipline with five (5) years of experience in maintenance of which two (2) years was as a supervisor or a minimum of five (5) years maintenance supervisory experienceStrong Mechanical and Electrical troubleshooting experience....Contract workShift work
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$130k - $150k
On-Site OT315: NPR - RICHMOND, VA 1642 Ownby Lane, RICHMOND, VA, 23220 USA Full time 20167756 Date Posted: 2026-08-24 Country: United States of America Location: OT315: NPR - RICHMOND, VA 1642 Ownby Lane, RICHMOND, VA, 23220 USA Would you like to join a truly international...Full timeWork experience placementH1bLive inWorldwide- Manufacturing Technology Leader Requisition ID: 15350 Location: TN, USNH, USDE, USCT, USKS, USGA, USMI, USIA, USMO, USOK, USNC, USWA, USNM, USPhiladelphia, PA, USWY, USKY, USMT, USMD, USNY, USMN, USAR, USIL, USMA, USSC, USAtlanta, GA, USNE, USTX, USSD, USNV, USPA...Full timeCasual workWork at officeLocal areaRemote workFlexible hours
$58k - $90k
Join our team at Southampton Rehabilitation and Healthcare Center as a Director of Maintenance. Full-time $58,000 to $90,000 a year At Southampton Rehabilitation and Healthcare Center, we believe that a safe, well-maintained environment is essential to delivering exceptional...Full timeFor contractorsLocal area- Maintenance SupervisorHot JobRichmond, VA 23233Job DescriptionThe Hilton Richmond Hotel & Spa/Short Pump is looking for a professional with a flair for hospitality to join our Engineering/Maintenance leadership team.The Hilton Short Pump is a flagship property of Shamin...Temporary work
$31 per hour
...Job Description Job Description Transportation Dispatch Coordinator Direct Hire | $31/hr | 1st Shift | Richmond, VA Kelly Services is hiring an experienced Transportation Dispatch Coordinator to support a large, fast-paced industrial complex in Richmond, VA....Temporary workLocal areaShift workDay shift
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