Part-Time Retail Sales Associate

Customer Service AssociateIn this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.What You'll DoEngage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of paymentAccurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient serviceMeet or exceed individual goalsSupport inventory accuracy through accurate completion of all required point of sale and merchandise disposition practicesSupport the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standardsParticipate in daily service processesAll associate roles at Kohl's are responsible for:Acting with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededDemonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issuesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from supervisors/managers and other company personnelOther responsibilities as assignedWhat Skills You HaveRequiredExcellent customer service skills and ability to multi-task with strong attention to detailVerbal/written communication and interpersonal skillsNo retail experience requiredMust be 16 years of age or olderFlexible availability, including days, nights, weekends, and holidaysPreferredClient facing retail or service industry experienceEssential FunctionsAbility to perform the accountabilities listed in the "What You'll Do" SectionAbility to satisfactorily complete company training programsAbility to comply with dress code requirementsBasic math and reading skills, legible handwriting, and basic computer operationAbility to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directedAbility to maintain prompt and regular attendance and meet scheduling requirements as set by the companyPerform work in accordance with the Physical Requirements sectionPhysical RequirementsMust be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person liftAbility to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basisAbility to stand/walk for the duration of a scheduled shiftAbility to visually verify information and locate and inspect merchandiseAbility to comply with health and safety standardsPay Starts At: $16.00