Senior Investor Services Analyst

Senior Investor Services AnalystGen II is a leading fund administration provider focused entirely on serving private capital asset managers and investors with a best-in-class combination of people, process, and technology. Gen II has more than $2 trillion in private fund capital assets under administration.With offices in the US and Europe, we're looking for do-ers, problem-solvers, and entrepreneurs like you who want to make an impact in our industry, grow with us, and create a community where everyone thrives.Careers mean more at Gen II – more opportunity, more innovation, and more ideas! You'll have the opportunity to grow in ways that are meaningful to you and work alongside some of the best people in their field. You'll also receive training which will advance your skill set, both technically and personally allowing you to achieve your career aspirations with us. Be part of our community that recognizes achievements, promotes from within, and receive meaningful benefits which focus on your physical, mental and financial well-being.The Senior Investor Services analyst is an integral individual within the Gen II operations team. The role requires meticulous attention to detail, as well as strong time management and organizational skills that thrive in a fast-paced, deadline driven environment. The candidate will primarily be responsible for providing Investor Services functions to the Gen II sponsors and client service teams.What you'll be doingAcknowledge, review and/or respond to client inquiries in a prompt manner while coordinating with internal and external teams, as needed.Review and/or process investor on-boarding documentation (Subscription, Tax, and AML documentation)Review and/or process subsequent investor activity and changes to investor static data (Partner transfers, name changes, contact and wire instruction updates)Review and/or maintain investor records across multiple internal and external systemsReview and/or prepare ad-hoc, monthly, quarterly, annual reporting, and capital activity notices for sponsor funds and investorsReview and/or prepare investor audit confirmations and monthly recurring deliverablesDisseminate and/or review fund & investor correspondence (capital call, distribution, partner capital statement and other sponsor communications) across various investor portal platformsTrack incoming capital call wires and prepare capital distributions payments across various client accountsProgressive responsibilities to include training of less experienced associates, and first level review of deliverablesEnsure all work is completed in line with the service level agreementLiaise with the client service team to ensure efficient and excellent client service experience for Gen II's sponsorsEnsure deliverables are executed in line with Gen II best practices, policies, and proceduresParticipate in special projectsOperate efficiently in a deadline-driven, high volume, and everchanging environmentThe ideal background for this roleBachelor's degree in Business Administration or Economics is a plus2-4 years' experience in the financial services IndustryProficiency with Microsoft 365Private Equity or Hedge Fund Investor Services background a plusDemonstrate strong customer service/client relationship skillsAbility to manage multiple tasks and projects with differing deadlinesImpeccable attention to detailsExcellent verbal and written communicationsExperience with Investor Portals (Intralinks/Investment Café/Allvue/InvestorVision) a plusExperience with Allvue CRM a plusWhat we offerA challenging and rewarding role in a fast-growing organizationOpportunities for personal and professional career developmentGreat working environment, competitive salary, and benefitsOpportunity to be part of an industry leading team known for service excellenceThe salary range for this position is $70,000 to $95,000, in addition to a discretionary bonus and comprehensive benefits package. Please note that the actual salary offered within that range will depend on the candidate's experience level.All applicants applying to Gen II Fund Services, LLC must be legally authorized to work in the United States. Please note that all US employees are required to work a hybrid schedule, comprised of three (3) days a week in our office and two (2) days remotely.