Logistics & Event Support Associate

Who We Are

Zenni pioneered the online eyewear industry in 2003 with a mission to make eyewear affordable and accessible for everyone. With complete prescription pairs starting under $10, Zenni offers adults and children the freedom to see clearly and express themselves through a wide selection of high-quality prescription glasses, sunglasses, protective eyewear, and non-prescription frames - curated with fashion, function, and style in mind.

Based in the San Francisco Bay Area, Zenni has redefined the traditional retail model, emerging as the premier destination for online eyewear in the United States while surpassing 70 million frames sold globally.

Zenni is proud to be the Official Eyewear of the San Francisco 49ers, Columbus Crew, Monster Jam, WWE, Team Liquid, and more. Zenni has collaborated with designers and tastemakers on exclusive collections, including Chase Stokes and George and Claire Kittle. For more information, visit zenni.com .

Zenni Optical is looking for a detail-oriented and dependable Logistics & Event Support Associate to support both shipping operations and event logistics and execution. This role plays a key role in ensuring day-to-day distribution activities, inventory movement, event preparation, and onsite logistics are completed accurately and efficiently.

This is an hourly onsite support role that works closely with the Distribution, Facilities, and Events teams. Reporting to the Supervisor, Distribution & Facilities, this position will utilize strong organization, communication, adaptability, and teamwork skills.

If you’re motivated, reliable, and take pride in getting things done right especially in a fast-paced and hands-on environment—we’d love to hear from you!

Shift: Monday - Friday 7:00 a.m. - 3:30 p.m. ( overtime may be required based on business volume, including day-of or week-of notice; overtime shifts are typically up to 1.5 hours and may include occasional Saturdays )
Compensation: $20.50 - $26/hour ( based on experience )
Location: Novato, California

Responsibilities:

Shipping & Logistics

• Assist with daily shipping and distribution operations
• Support order processing, packing, labeling, and shipment preparation
• Help coordinate outbound and inbound shipments with carriers and internal teams
• Maintain organized inventory, supplies, and shipping materials
• Support inventory counts, product movement tracking, and warehouse organization
• Assist with shipment issue resolution, missing packages, and tracking follow-ups
• Help prepare materials and products for internal and external events
• Maintain cleanliness, safety, and organization within shipping and staging areas

Event & Logistics

• Assist with event preparation, packing, loading, unloading, and post-event breakdown
• Support event inventory tracking and organization of giveaway items, displays, and materials
• Help coordinate logistics for trade shows, pop-ups, company events, and internal activities
• Assist with setup and teardown of booths, displays, signage, and event materials
• Support transportation and movement of event supplies between locations
• Ensure event materials are properly packed, labeled, and accounted for before and after events
• Work collaboratively with the Events, Brand, and Operations teams to support execution needs

Administrative & Team

• Maintain accurate tracking sheets, logs, and inventory records
• Communicate status updates, shortages, or operational concerns to leadership
• Support process improvements and organizational initiatives
• Follow company safety guidelines and operational procedures
• Provide flexible support across logistics, facilities, and event-related tasks as needed
• Positive and collaborative attitude
• Willingness to learn and support multiple operational areas
• Strong sense of accountability and follow-through
• Ability to remain organized under changing priorities
• Ability to operate warehouse equipment such as pallet jacks and forklifts – training is provided

Physical Qualifications:

• Ability to lift and move up to 50 lbs
• Ability to stand, walk, bend, and move throughout the workday
• Comfortable working in warehouse, office, and event environments

Preferred Qualifications:

• Proficient computer skills including Google Suite and inventory management systems (Sortly or something similar)
• Experience in a warehouse setting

Benefits

• Employee Paid - Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401K & matching)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Public Holidays)
• Training & Development
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health savings account
• Vision insurance
• Free snacks and beverages daily
• Referral program

#LI-ONSITE

At Zenni Optical, people remain the heart of our mission, even as we embrace technology that moves us forward. While we recognize the immense promise of AI, we are equally mindful of its limitations and use these tools strictly to assist our Talent Acquisition team rather than replace human judgment. We utilize AI tools as a collaborative partner to create content–such as job descriptions, interview questions, and outreach messaging–and review resumes, but we maintain a firm commitment to human-led hiring where AI never makes a final decision. Every selection is determined by a member of our team to ensure every candidate is personally valued by a human rather than an algorithm.

We look forward to hearing from you!

We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications.

Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.