Quality Manager

Position Summary: The Quality Manager plays a key leadership role within the organization, ensuring that all company operations and output align with ISO 9001:2015 standards and internal quality objectives. This position requires hands-on quality inspection, audit coordination, cross-functional collaboration, and the development and enforcement of quality control procedures. The ideal candidate is someone that has experience assisting a company obtain their first ISO 9001:2015 certification and then help the company maintain the certification. The Manager must be a proactive and organized individual with a strong mechanical background, exceptional attention to detail, and proven leadership experience in a manufacturing or machine shop environment.

This position is an exempt position. Standard hours for the position are 8:00 AM to 4:30 PM Monday through Friday. This position is 100% in person.

Principal Duties and Responsibilities:

• Lead the Quality Department, inclusive of completing first article inspections.
• Create a detailed Scope of Work outlining what steps DGS needs to complete to obtain ISO Certification.
• Ensure compliance with ISO 9001:2015 standards. Manage and conduct internal and external audits from start to finish.
• Collaborate with Production to establish, maintain, and improve documented workflows and procedures for operational efficiency.
• Conduct inspections of components to ensure accuracy and reliability.Partner with Sales, Engineering, Service, and Production teams to integrate quality at every level of the organization.
• Draft, revise, and maintain Standard Operating Procedures (SOPs) and departmental flowcharts to enhance documentation and compliance.
• Be available for extended hours during audits or production surges—this position requires a flexible approach to scheduling.

Skills and Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Comprehensive knowledge of ISO 9001:2015 requirements and audit processes.
• Hands-on experience in a machine shop or similar manufacturing environment is essential.
• Skilled in planning and executing audits, as well as maintaining audit readiness year-round.
• Proficient in writing and updating SOPs, process maps, and related documentation.
• Strong Microsoft Office skills, especially in Excel, Word, and PowerPoint.
• Degree or technical training in Engineering preferred.
• Proven experience in managing and developing team members within a quality-driven department.

This is not a traditional desk job - the ideal candidate must be comfortable rolling up their sleeves and stepping in when needed and walking throughout production floor and office (i.e. up and down steps 20+ times daily)

Key Responsibilities:

• Hands-On Quality Management: Lead the Quality Department

• ISO 9001:2015 Compliance: Ensure the company meets all ISO 9001:2015 standards, including handling ISO audits from inception to completion and conducting internal and external audits.

• Process Development & Improvement: Assist the production team in setting up and maintaining documented processes to improve workflow and efficiency.

• Inspection & Calibration: Perform detailed inspections of products and calibrate portable tool kits used in pharmaceutical service applications.

• Cross-Department Collaboration: Work closely with Sales, Engineering, Service, and Production teams to ensure quality is integrated throughout all processes.

• SOPs & Flow Charts: Create and update Standard Operating Procedures (SOPs) and departmental flowcharts to enhance efficiency and compliance.

Qualifications & Skills:

• ISO 9001:2015 Expertise – In-depth knowledge of requirements, implementation, and audits.

• Hands-On Mechanical Skills – Experience in a machine shop environment is required.

• Audit Management – Ability to lead internal and external audits and ensure regulatory compliance.

• Process Documentation – Skilled in writing and maintaining SOPs and process flow charts.

• Technical Proficiency – Must be proficient in Excel, Word, and PowerPoint.

• Engineering Background – A degree or relevant training in Engineering is helpful.

• Leadership Abilities – Experience managing employees and fostering a team-oriented environment.

Physical Demands Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is not a traditional desk job - the ideal candidate must be comfortable rolling up their sleeves and stepping in when needed and walking throughout production floor and office (i.e. up and down steps 20+ times daily)
• While performing the duties of the job, the employee is required to sit, stand, bend, walk, squat for full work day.
• Generally works indoors, may work outside dealing with extreme heat >85 degrees, extreme cold <32 degrees.
• The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee may occasionally handle objects weighing up to 60 pounds.

• Walk up and down stairs frequently.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

COMPANY STANDARDS:

• The employee will adhere to the company’s safety policy and, at all times, will use all required Personal Protective Equipment required of position. (I.e., Masks, Gloves, Back Support Belt, etc.)
• The employee will represent the Company in a positive, professional manner with fellow employees, customers, suppliers and thegeneral public that DGS serves.
• The employee will encourage and maintain teamwork throughout the company and will communicate all pertinent information in a timely and effective manner.
• The employee will strive to maintain our integrity by embracing high ethical standards and adhering to company policies.
• Consistently demonstrates Company’s Values of Excellent Customer Service, Top Quality, Integrity, Safety First and Teamwork.

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor of Science in Engineering and/or technical field preferred
• 3+ years of experience in quality management preferably in manufacturing or industrial products
• Engineering experience/background is a plus
• Working knowledge of gaskets, sealing materials, or related mechanical products is a plus
• Proficiency with obtaining and maintaining ISO 9001:2015 certification