Member Experience Associate Early Morning
SPENGA Spring House
Job Description
Job Description
Are you the person who's already up at 4:30? We're looking for a Member Experience Associate to open our studio and set the tone for our early-morning crew.
- Core shift: opening, 5:00–7:00 a.m. or 5:00–8:00 a.m., 3-5 mornings/week
- Plus fill-in coverage for other shifts, including some weekends
- Open the studio: lights, music, check-in, and a warm welcome for every member by name
- Set up and reset spin, strength, and yoga equipment between sessions
- Keep the studio, bathrooms, and lobby clean and guest-ready
- Greet first-timers, give studio tours, and help prospects choose a membership
- Sell memberships and retail
- Help members stay consistent: notice who's missing, celebrate milestones, keep the community connected
- Represent SPENGA in and out of the studio, including on social media
- A morning person who is reliably on time. This is the #1 requirement.
- Warm, upbeat, and comfortable starting conversations with people you don't know
- Confident asking for the sale (we'll teach you how)
- Detail-oriented: clean studio, accurate check-ins, nothing left undone at handoff
- Open to coaching and feedback, and eager to learn
- Front desk, hospitality, retail, or sales experience is a plus; social media skills are a bonus
- Able to stand for your shift and lift up to 45 lbs (weights, mats, equipment)
- Commission on memberships
- Free SPENGA membership
- SPENGA Crew discounts with fitness organizations including NASM, Mad Dogg, and YogaFit
- A social, positive team with team-building events
- Paid training through our online learning system plus hands-on coaching from our management team
- Room to grow: as SPENGA expands, we promote from within
SPENGA is spin + strength + yoga in one 60-minute workout: the Best. Workout. Ever. With 50+ studios open and 250+ territories sold, we're growing fast and building teams of instructors, sales associates, managers, and operators. Our members come for the workout and stay for the community, and that community starts at the front desk.
Vacancy posted 3 days ago
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