Regional Underwriting Director

Responsibilities

• Leads and directs the branch underwriting process
• Enforces guidelines and procedures established by Corporate Office Underwriting
• Develops and enforces underwriting guidelines and procedures specific to their branch territory
• Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes
• Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department
• Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships and explains the rationale for recommendations
• Monitors business results to ensure that underwriters operate within authority limits, guidelines, and branch service directives while matching price to quality across the book of business and meeting rate goals
• Serves as the subject matter expert for the branch and makes final decisions on complex or high-risk accounts
• Reviews updates received from Corporate Office Underwriting and communicates changes to team
• Oversees and directs the underwriting department team, focusing on both long‑term and short‑term success
• Collaborates with team members to establish performance goals and monitors status, conducts reviews, and provides coaching
• Interviews, hires, and recommends salary adjustments for team members
• Directs existing and develops and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low growth relationships
• Collaborates with Branch Vice President to determine underwriting strategy and practices and establishes short‑term and long‑term underwriting goals
• Performs audits on new business and renewals for compliance with Sarbanes Oxley, letters of authority, and quality and completeness of the underwriting being done in the branch
• Coordinates with underwriters, marketing and branch management in the agency management process including planning and agency review meetings

Requirements

• Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience
• Ten years of commercial lines underwriting experience
• Previous supervisory/leadership experience
• CPCU designation or other underwriting‑related designation(s) preferred
• Superior knowledge of underwriting and risk analysis
• Exceptional problem‑solving skills and the ability to make sound decisions
• Strong computer skills, including knowledge of Microsoft Office and social media
• Ability to oversee multiple projects at one time and make decisions under challenging circumstances
• Excellent ability to translate technical ideas into more general terms for business customers
• Ability to explore new and different processes, services, technologies, and partnerships to enhance EMC’s business
• Superior written and verbal communication skills
• Excellent leadership skills and ability to motivate team
• Excellent ability to effectively communicate products, procedures, business planning and system information
• Exceptional customer service skills
• Ability to speak effectively before groups
• Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards will be required if driving