RECEPTIONIST

Job Description

Job Description

Description:

• The Receptionist is responsible for processing registrations of all patients.
• The Receptionist will assist clients with registration paperwork.
• The Receptionist has initial contact with all patients admitted to the clinic and is responsible for completing and verifying all registration information for accuracy.
• The Receptionist is responsible for the creation and completion of a financial folder for all patients admitted to the clinic.
• Insurance verification may be part of the Receptionist's duties.
• The Receptionist is responsible for faxing all facesheets to appropriate doctor's offices and/or clinics.
• The Receptionist is responsible for the creation and accuracy of the clinic census reports that are distributed throughout the clinic.
• The Receptionist is responsible for all receptionist duties for the clinic including but not limited to: signing in and directing visitors to the appropriate areas of the clinic.
• The Receptionist is responsible for operation of the clinic switchboard to relay incoming and outgoing calls as necessary.
• Makes patient care referrals to outside agencies according to policies, procedures and responsibilities.
• Documents all referrals and forwards referral documents to appropriate personnel / department.
• Follows up the referrals in a timely manner to assure that appointments are made for appropriate care or testing.
• Answers patient inquiries and takes messages for follow up.
• Assists providers in completing all medical documentation needed to provide referral services following the specific procedure provided by Nurse Supervisor as to what needs to be sent to specific entities.
• Participates in staff meetings and other meetings as instructed.
• Maintains confidentiality within the workplace and within the community.
• Handles protected health information in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
• Adheres to the Mission and Values
• Performs other duties as required and assigned.