Telecommunicator

Please see Special Instructions for more details. Office/ telecommunications room environment. Position Information Posting Number Posting Number S27418P Posting Date Posting Date 10/28/2026 Closing Date Closing Date 11/30/2026 Title Working Title Salary Range Salary Range $23.67 hourly Employee Class Department Department University Police Department Full-time/ Part-time Full-time/ Part-time Full-time Position serves as initial departmental contact with both by telephone and in person; also receive, interpret, and transmit messages and information utilizing a variety of telecommunication equipment (such as telephone, two-way radio, teletype and/or computer terminal). Hours Per Week 40 Standard Work Week Standard Work Week Sunday - Saturday. Weekends and evenings required. Police Telecommunicator receives, interprets and processes calls regarding emergency and non-emergency situations to appropriate and/or supporting agencies that includes University Police, University Facilities, Fire/ EMS and Chicago Police Department. Police Telecommunicators work under general supervision of higher-level personnel. Job Description

• 50%) Receives and interprets in-coming calls regarding complaints, inquires and reports of emergency and non-emergency situations: logs, coordinates, disseminates and maintains records of messages.
• 25%) Operate and monitor access control system, surveillance videos, public safety app and the University fire/security alarm system; dispatches firefighters or police officers as necessary or dispatch police and fire/ EMS as necessary.
• 10%) Creation, modification, and cancellation of LEADS files.
• 5%) May notify of local weather warning system and broadcast severe weather notices as directed.
• 5%) Control access to police station by requiring proper identification for visitors.
• 5%) Performs related duties as assigned.

Minimum Qualifications No record of conviction of a felony or a crime involving moral turpitude. High school diploma or equivalent. Preferred Qualifications One year experience as a Police Telecommunicator/Dispatcher or a certified 911 operator with a federal , state, county , college or university , municipal, or public institutional police organization having a recognized merit system. Knowledge, Skills and Abilities

1. Knowledge, skills, and abilities comparable to those gained by completing four academic years of high school instruction.
2. Ability to type at a rate of 25 net words per minute.
3. Ability to maintain self-control under stress conditions.
4. Ability to maintain confidentiality and security of accessed information.
5. Ability to communicate effectively.
6. Ability to work hours required by the institution to be served.
7. Good vision and hearing.
8. Freedom from speech impediments that would prohibit performance of job.

Additional Applicant Information Office/ telecommunications room environment. Physical Requirement/ Demands Prolong times of sitting or standing simultaneously communicating and managing information of stressful real time events. Office/ telecommunications room environment. Posting Specific Questions Required fields are indicated with an asterisk (*). #J-18808-Ljbffr Chicago State University