Local Product Engineer, Digital Product Platform (DPP) Irvine

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live. Local Product Engineer, Electrical (Digital Product Platform) Location: Irvine, CA Line Manager: Local Product Engineering Technical Specialist, North America Salary: $120,000 – $140,000* Reporting to the Local Product Engineering Electrical DPP Technical Specialist, North America, the successful candidate will be responsible for providing class‑leading engineering expertise to resolve complex customer vehicle issues robustly at pace in addition to engineering responsibilities as defined by the departmental RASIC. What You Will Be Doing Vehicle Quality Issues – Own the triage, assessment, and resolution of client quality issues in the field, working closely with senior diagnostic specialists, helpdesk technicians, commercial, and quality peers to deliver a vehicle fix quickly. Driving Engineering Quality – Demonstrate exceptional engineering skills and judgment; support the achievement of departmental goals as a local subject‑matter expert (SME) for the Electrical (DPP) commodity. Customer Love – Work directly with the market teams to prevent the repurchase of client vehicles and improve the customer experience. Retailer & Customer Support – When requested, be on site to assist in the robust resolution of complex customer cases, sourcing data and gathering information for Product Engineering. Customer Experience – Support industry‑leading customer experiences in collaboration with Commodity, Quality, and Commercial peers in market and UK Engineering. Systemic Issue Identification – Escalate high‑risk systemic issues with urgency, advocating rapid resolution and championing visibility and resolution of high‑priority issues. Expert Technical Support – Provide accurate and well‑communicated technical support to all stakeholders through the escalation pipeline, including testing and validation of solutions as required. Data Management – Conduct data management and deep dive analysis to speed up root cause understanding and resolve customer issues; analyze trends and raise systemic issues. Upskill and Unity – Take ownership of sharing knowledge with markets’ technical peers and actively drive a one‑team mentality daily. Perform other duties as required What You Will Need Bachelor’s or graduate degree (preferred) in Mechanical, Automotive, Systems, Electrical, Software, or an applicable engineering field; equivalent work experience will be considered. 5+ years of experience in Electrical (DPP) engineering, focusing on control systems, design, quality, NVH, or calibration. Excellent understanding of Electrical (DPP) commodity systems with a well‑considered problem‑solving approach. Automotive systems experience. Working knowledge of data analysis tools such as INCA, Vehicle Spy, ASL, and Canalyser. Proven problem‑solving skills; Six‑Sigma training is a distinct advantage. Good knowledge of the automotive industry, including competitor and market awareness. Advanced knowledge of JLR products, technologies, and engineering processes strongly preferred. Ability to effectively communicate technical information to stakeholders throughout the organization. Strong organizational skills with attention to detail. High drive, self‑motivated, and able to deliver with minimal supervision. Ability to work under pressure and meet firm deadlines while maintaining high standards. Team‑oriented self‑starter with strong business acumen. Ability to work with and negotiate with other functions to achieve common objectives. Proactive delivery and commitment to meeting deadlines. Available to travel as required for vehicle investigations and fact‑finding tasks. Schedule Hybrid Ways of Working: Monday, Tuesday, Thursday – office days; Wednesday and Friday – choice days. Compensation *Base pay may vary based on individual components, including location, skills, experience, and market factors. The total compensation package may also include a target bonus and a full range of medical/health, financial, and other benefits. So Why Us? People‑first company with opportunities, teamwork, and growth. Global Bonus Program based on company performance. Generous time‑off policy. Discounted luxury vehicle car program. Complimentary lunch. Quarterly chair massages. Comprehensive health care and retirement plans. Maternity/Paternity leave. Additional benefits and more. Equal Employment Opportunity Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. #J-18808-Ljbffr Jaguar & Land Rove