Sales Operations Specialist Order Management

Robinson Lumber Company is looking to hire a Sales Operations Specialist to join our team in an Order Management-focused role. Responsible for the customer and order lifecycle, you will oversee accounts from order entry through shipment handoff — managing data accuracy, coordinating across internal teams, and serving as a reliable point of contact throughout the process. We have an established operations team that will provide one-on-one training and mentoring. A good candidate is organized, adaptable, and comfortable managing complexity across multiple accounts simultaneously. Your responsibilities will include: Entering and validating sales orders and purchase orders Acting as a coordination hub between Sales, Logistics, Credit, and Supply teams Maintaining accurate and complete order and shipment records in Salesforce Monitoring open orders and proactively following up on status, readiness, and outstanding items Supporting credit management and escalating issues appropriately Reviewing and resolving order discrepancies, documentation gaps, and account issues Other tasks as assigned To be considered you must: Experience in operations, order management, supply chain coordination, or a related field preferred Be highly organized with the ability to manage competing priorities without dropping the ball Communicate clearly across teams and know when to elevate issues Possess a teamwork mentality #J-18808-Ljbffr Robinson Lumber Company, Inc.