Patient Experience Navigator & Care Advocate
2300 Montefiore Nyack Hospital
Montefiore Nyack Hospital seeks a Patient Experience Representative to improve the patient and family experience under the Manager of Patient Experience. The role includes acting as a navigator and advocate, supporting service recovery, and helping patients access the patient portal. Strong communication and professional appearance are essential. A high school diploma is required, with a Bachelor's degree preferred; CALM training is required every two years; prior hospital customer service #J-18808-Ljbffr 2300 Montefiore Nyack Hospital
Vacancy posted 4 days ago
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