ITIL Process Lead - Service Management & CSI
Broughton Group
Broughton Group is looking for an ITIL Specialist to lead the design and implementation of ITIL-aligned service management processes. This role emphasizes operational consistency across IT services within a federal IT framework. Key responsibilities include analyzing existing ITSM processes, developing documentation, and ensuring compliance through KPIs. Candidates must have a Bachelor's degree and 4-7 years of relevant experience, along with a current secret security clearance. #J-18808-Ljbffr
Vacancy posted 1 day ago
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