Senior Customer Service Manager
Uline Shipping Supplies
Senior Customer Service Manager
Georgia Branch
705 Braselton Industrial Blvd, Braselton, GA 30517
Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Relocation assistance is available for qualified candidates.
Position Responsibilities
- Manage day-to-day operations of 90+ person contact center, including front-line production and back-office operations.
- Guide and develop managers, team leads and representatives to deliver unparalleled customer service and foster company culture.
- Review daily and weekly reports to monitor performance metrics and make improvement recommendations.
- Recruit, retain and motivate staff to ensure the highest levels of customer service.
- Manage personnel matters including delivering performance reviews and coaching.
Minimum Requirements
- Bachelor's degree.
- 5+ years of experience in customer service operations and or management.
- Demonstrated leadership skills to effectively coach, develop and motivate a high-performing team.
- Effectively communicate with your team, colleagues, management and across other departments.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center and beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Service Manager in Athens, GA vacancy
$80k - $95k
...Description Job Description: Title: Senior Account Manager - Commercial Lines Hybrid Preferred: 1-2 days in Columbia, SC... ...supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no...SeniorFor contractorsRemote workInsurance Office of America
Athens, GA1 day ago$76.92k - $102.56k
...geographic territory for a complex suite of services and robust product sets to drive sales,... ..., and grow a specific territory. Customers would include local Counties, Cities, and... ...work from home position, but the account manager is expected to make regular in-person visits...SeniorFull timeTemporary workLocal areaRemote workWork from homeLumen
Athens, GA4 days ago- ...that meet each family's needs ◾Build and manage your own client portfolio with guidance... ...support tools ◾Represent the values of Service Over Sales, putting clients’ well-being first... ...social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...SuggestedFull time
Globe Life: Moore Organizations
Athens, GA4 days ago $75k - $85k
...With VirtuGuard™ by BOS Security our advanced remote monitoring service combines state-of-the-art technology with expert surveillance... ...commissions, benefits, and incentives. You will be responsible for managing accounts within your territory and will be expected to generate...SuggestedImmediate startRemote workNight shiftBOS Security, Inc.
Athens, GA3 days ago- The University of Georgia is seeking a Medical Technologist IV to perform and evaluate diagnostic laboratory testing accurately and independently at the University Health Center. Responsibilities include technical leadership and quality assurance activities. The ideal ...Senior
University of Georgia
Athens, GA11 hours ago - ...The University of Georgia in Athens seeks an IT Manager – College/Division to provide strategic leadership for the College of Environment and Design's technology resources, services, and learning environments. You will shape technology strategy, oversee infrastructure,...Senior
The University of Georgia
Athens, GA11 hours ago - ...The University of Georgia is seeking a Contract Manager who will lead a cohesive contract team supporting faculty and research staff. The successful candidate will manage contracts, ensuring compliance with federal, state, and institutional regulations while providing...SeniorContract work
The University of Georgia
Athens, GA5 days ago - We are Recruiting on Purpose for a Senior Civil Engineer (Civil Site Design) for our client in Athens, GA!Terrific Mid-size Engineering Firm.... A GREAT PLACE TO Grow YOUR CAREER!!Live in Athens and Root for the DAWGS!!!Responsibilities• Utilize AutoCAD Civil 3D software...SeniorLive in
$140k - $180k
...Senior Estimator Construction And Building One of the top general contractors in New England is looking to add a Senior Estimator to... ...who's ready to take on a senior position ~ Proven ability to manage estimates for commercial projects ranging from $10M–$100M+ ~ Strong...SeniorFor contractorsFor subcontractorExecuSource
Athens, GA2 days ago- ...Senior Cost Accountant with recent Manufacturing industry experience. Summary The Senior Cost Accountant is a results-oriented team... ...experience with an ERP system as well as strong knowledge of data management tools including lookups, fills, and pivot tables in excel. The...Senior
RWDC Industries
Athens, GA4 days ago - ...properly. Address guest concerns and promote a positive customer experience. Review incident reports and maintain... ...~12 years of experience in parking operations, facilities management, customer service, or a related field. ~ Previous supervisory experience preferred...Part timeWork at officeLocal areaFlexible hoursShift workNight shiftAfternoon shift
The Classic Center
Athens, GA10 days ago - ...Senior Sales Associate We are seeking a motivated and enthusiastic individual to join our team as a Senior Sales Associate. In... ...learn and grow in the sales industry while providing excellent customer service and building relationships with clients. You will receive...Senior
- ...policies that prevent financial disaster during times of loss Manage your own book of business through virtual appointments - Use... ...warm leads—NO COLD calling necessary Represent core values: Service Over Sales, always putting clients first Set and achieve aggressive...Full time
Globe Life: Moore Organizations
Athens, GA3 days ago - ...Senior Financial Accountant This position is responsible for providing comprehensive financial oversight and reconciliation for UGA Funding and other Office of Research financial activities at the University of Georgia. The role monitors and analyzes all UGA funding and...SeniorWork at office
The University of Georgia
Athens, GA4 days ago $16 - $35 per hour
...oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with... ...busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and...Hourly payFull timeShift workNight shiftAfternoon shiftHilton
Athens, GA4 days ago$117.5k - $234.5k
...because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit... ...QualificationsBachelor’s degree10+ years of experience in Category Management, Procurement, and / or Sourcing5+ years of experience using...SeniorFull timeContract workTemporary workLocal area$100k
...that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice... .... To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE...Local areaSlice Merchant Services
Athens, GA5 days ago- ...analyze financial statements in accordance with GAAP (Generally Accepted Accounting Principles) and ensure accuracy in reporting. Manage accounts payable and receivable functions, including invoice processing, payment disbursements, and collections. Conduct...Senior
Express Employment Professionals Defunct
Athens, GA4 days ago - ...publicly traded company in Northeast Georgia, is hiring for a Senior Accountant. This role is onsite with one day working remotely.... ...savings or improvements Prepare special projects as requested by management Provide support in both the external and SOX audits Assist with...SeniorWork at officeRemote work
Homrich , Klein & Associates
Athens, GA11 hours ago - ...global leader in Pest Control and other services across more than 90 countries. We pride... ...brands and serve consumer and business customers across multiple industries. We are extremely... ...the company's industry leading pest management services and products to new and existing...Full timePart time
Terminix (Copesan)
Athens, GA1 day ago - ...Job Description: Title: Account Manager – Employee Benefits Work Mode: Remote... ...Self-Funded Plans Supporting: Shared Services - provides service support to other IOA... ...active licensing ~ Exceptional customer service and communication skills...Remote work
Insurance Office of America
Athens, GA3 days ago $94k - $151.8k
...their merit.Job Function: Project/Program Management GroupJob Sub Function: Project/Program... ...talent for J&J Operating System (JJOS) Senior Analyst. This is a hybrid role available... ...capture Voice-of-the-Site/Voice-of-the-Customer feedback and convert them into structured...SeniorFull timeWork experience placementLocal areaImmediate start- ...us: We are a well-established, full-service public accounting firm headquartered in the... ...expand, we're excited to welcome a Tax Manager who shares our passion for high-quality service... ...skilled and experienced Permanent Tax Senior Accountant to join our dynamic team in...SeniorPermanent employmentLocal areaFlexible hours
Jobot
Athens, GA1 day ago $80k - $176k
...wastewater, reclaimed water, stormwater, detailed design, utility management, operations and maintenance, and/or program management are... ...paid life insurance, 401k employer contribution (after 1 year of service), performance bonus, comprehensive family medical, dental and...SeniorTemporary workWork at office- ...As one of the top 50 largest multifamily management companies in the country- proudly rooted... ...It culture reflects our commitment to service, connection, and exceeding expectations... ...is handled effectively. People Service & Customer-Focused: Daily commitment to providing excellent...Work at officeMonday to FridayWeekend workAfternoon shiftWeekday work
Hawthorne Residential Partners
Athens, GA4 days ago $65k - $73k
...Senior Financial Accountant Location: Athens Area. Salary: $65,000 - $73,000. Full-time, Monday - Friday; 8:00 a.m. - 5:00 p.m. Benefits... ...Support (15%) Develop working expertise in UGA financial management systems and related platforms. Independently process financial...SeniorFull timeWork at officeMonday to FridayNACBA
Athens, GA1 day ago$122k - $212.75k
...way!Learn more at We are searching for the best talent for a Senior Principal Engineer, Process Engineering to join our Team!... ...charging/transfer, dust control, and exposure mitigationStrong customer management and communication skills, with the ability to influence...SeniorFull timeLocal areaImmediate start- Senior Research Associate - University of Georgia Posting Number: S15302P Posted on: July 01, 2026 Position: Senior Research Associate... ...reports, attend project meetings (20%). Supervise students and manage lab chemical safety (20%). Qualifications Master’s degree in a...SeniorFull timeMonday to Friday
- ...photography, videography, graphic design, animation, social media management, and website content development is preferred. The following... ...installation programs, and youth Firesetter intervention services. Develop, implement, and evaluate community risk reduction initiatives...Work at officeLocal areaMonday to FridayFlexible hoursWeekend workAfternoon shift
Athens-Clarke County
Athens, GA2 days ago - ...Senior Civil Engineer Work Location: Atlanta, GA Salary: Based on experience and will be discussed with manager in interview Duties/Responsibilities: Project Leadership: Manage the entire project lifecycle from initiation to completion, ensuring client satisfaction...SeniorWork at officeLocal areaRemote work
Accura Engineering
Athens, GA5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Service Manager. Be the first to apply!
Related searches
- manager customer experience Athens, GA
- director customer care Athens, GA
- sales customer service manager Athens, GA
- customer advocacy manager Athens, GA
- csm Athens, GA
- customer service account executive Athens, GA
- customer service support manager Athens, GA
- insurance customer service manager Athens, GA
- customer service supervisor Athens, GA
- manager customer success team Athens, GA