Front Desk Manager (Cincinnati)
Sheraton Music City Hotel
Join Our Team as a Front Desk Manager!
At Aimbridge Hospitality, we’re all about creating standout guest experiences—and as our Front Desk Manager, you’ll be leading the charge. You’ll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You’ll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point. If you’re a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.
Job Duties & Functions
• Guest Experience Extraordinaire : Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
• Front Desk Leader : Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
• Smooth Operator : Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
• Revenue & Communication Ace : Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.
Education & Experience
•2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
•5+ years of progressive experience in a hotel or related field with supervisory experience
•Proficient in Windows operating systems, spreadsheets, and word processing.
•Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
•Valid driver's license from the applicable state.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay ! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Vacancy posted 16 hours ago
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