Automotive Warranty Claims Specialist

Martinsburg, United States | Posted on 10/08/2026

Are you interested in working inWinchester, VA, Martinsburg, WV or Hagerstown, MD? If so, this could be theopportunity for you!

As an Automotive Warranty Claims Specialist you will be experienced and aware of the latest customer servicepractices and be a persistent problem solver.

Job Description

• Automotive Warranty Administrators / Warranty Admins reviewall warranty paperwork to ensure proper documentation and verifying criteriarequired by factory or distributor
  
• Automotive Warranty Admins keep abreast of all factoryrecalls and announcements
  
• Reconciling all warranty receivables and working with theaccounting department to obtain payments
  
• Automotive Warranty Administrators maintain all service andcustomer records as required by the warrantor
  
• Utilize technical knowledge of vehicle service to verifyproper documentation of repairs for warranty coverage and payment
  
• Automotive Warranty Administrator will process and post allservice warranty RO's
  

Requirements

• Technicalknowledge of vehicle service to verify proper documentation of repairs forwarranty coverage and payment
  
• Experience preferred but not required
  
• Strongcustomer service skills a must
  
• Musthave computer proficiency
  
• Validdriver's license
  
• Must be willing to submit to background check, driving record & drug test
  
• Compensationis based on experience and is competitive with the retail automotive industry.
  
• We offer excellent benefits.
  

Ourcompany maintains a strong policy of equal employment opportunity for allassociates. We hire, train, promote and compensate associates on thebasis of personal and professional competence and potential for advancementwithout regard for race, color, religion, sex, national origin, age, maritalstatus, disability or citizenship, as well as other classifications protectedby applicable federal, state or local laws.