Retail Store Associate

Job Description

Job Description

The major focus of this hands-on role for Forgotten Angels Retail Operations in Pearland, TX is providing outstanding customer service while supporting daily retail store operations. This active role includes assisting customers, operating the register, maintaining sales floor organization, stocking merchandise, and helping create a clean, welcoming shopping environment. Successful team members are dependable, friendly, and willing to help wherever needed to ensure a positive experience for every customer.

Key Responsibilities

1. Customer Service: Greet customers, answer questions, assist with locating merchandise, and provide a friendly shopping experience.
2. Register Operations: Process purchases accurately using the point-of-sale system while following all cash handling procedures.
3. Sales Floor Recovery: Keep shelves, racks, displays, and aisles organized, stocked, and visually appealing throughout the day.
4. Merchandise Restocking: Move merchandise from staging areas to the sales floor and replenish displays as needed.
5. Store Presentation: Maintain cleanliness and organization in assigned departments, ensuring customers enjoy a safe and pleasant shopping environment.
6. Customer Assistance: Assist with bagging purchases, carrying items when needed, and helping customers during busy periods.
7. Team Support: Assist managers and fellow team members with daily operational needs to keep the store running efficiently

All-Staff Commitment

We work as a team. All employees, regardless of title, are expected to:

1. Maintain Cleanliness: Help keep workspaces, restrooms, break areas, and the retail shop clean, tidy, and organized throughout the day.
2. Provide Radical Service: Treat every customer, donor, volunteer, and coworker with respect, kindness, and professionalism.
3. Promote Safety: Actively identify and correct any situation that could be unsafe for our team or guests.
4. Stay Productive: Use downtime to clean, organize, stock, recover sales floor areas, or assist other team members.

Requirements

1. Previous retail, customer service, cashier, or sales experience is preferred.
2. Strong customer service and communication skills.
3. Ability to accurately handle money and operate a computer-based point-of-sale system.
4. Dependable attendance and punctuality.
5. Ability to work in a fast-paced retail environment and adapt to changing priorities.
6. Willingness to work a flexible schedule, including weekends.
7. Ability to stand, walk, bend, and lift merchandise weighing up to 25 lbs.

Forgotten Angels is a nonprofit organization based in Pearland, Texas, dedicated to supporting individuals with intellectual and developmental disabilities. Through our retail operations, donations, community partnerships, and support programs, we create opportunities that enrich the lives of the Angels we serve.

Our retail store plays a vital role in funding our mission. Every donation received, item processed, and purchase made helps support programs that promote independence, inclusion, and quality of life for individuals with special needs.

At Forgotten Angels, we believe great people make a difference. We are looking for team members who are dependable, hardworking, customer-focused, and committed to creating a positive experience for our customers, donors, volunteers, and community.

If you're looking for more than just a job and want the opportunity to make a meaningful impact while working in a fun, team-oriented environment, we'd love to hear from you.

Mission-Driven. Community-Focused. Making a Difference Every Day.

Company Description

Forgotten Angels is a nonprofit organization based in Pearland, Texas, dedicated to supporting individuals with intellectual and developmental disabilities. Through our retail operations, donations, community partnerships, and support programs, we create opportunities that enrich the lives of the Angels we serve.Our retail store plays a vital role in funding our mission. Every donation received, item processed, and purchase made helps support programs that promote independence, inclusion, and quality of life for individuals with special needs.At Forgotten Angels, we believe great people make a difference. We are looking for team members who are dependable, hardworking, customer-focused, and committed to creating a positive experience for our customers, donors, volunteers, and community.If you're looking for more than just a job and want the opportunity to make a meaningful impact while working in a fun, team-oriented environment, we'd love to hear from you.Mission-Driven. Community-Focused. Making a Difference Every Day.