Cook

Cook

PHX 715 - Phoenix, AZ 85034

Job Description

Reports to: Director of Ops, General Manager, Assistant Managers and Supervisors

The Cook (CK) has a primary focus on preparing and cooking food items according to recipes, menus, and special requests. The CK must prepare food by strictly adhering to recipes, minimizing waste, and maximizing quality.

Safety and sanitation are two important parts of the CK position. CK must follow equipment operating procedures and sanitation guidelines to ensure the safety of customers and coworkers.

The CK is responsible for a variety of duties in the store which include food prep, cooking, preparing food, dishwashing, sanitizing, etc.

Essential job functions of the CM include:

• Be a champion of customer service and provide excellent customer service to customers.
• Maintain solid knowledge of food products, menu items, and special menu promotions.
• Prep and assemble ingredients for menu items.
• Prepare, cook, and season high quality food items according to company and brand recipes.
• Ensure food prep items are measured accurately for recipe consistency and to help minimize food waste.
• Ensure food portions and food presentation follow company standards and maximize quality.
• Efficiently resolve problems with customer orders.
• Ensure proper food and beverage handling procedures are being followed including wrapping, labeling, dating, rotating, and checking temperature of products.
• Estimate food requirements to accurately plan daily production requirements.
• Monitor supplies and re-order stock as needed.
• Ensure proper rotation of products using the FIFO method first in first out.
• Ensure cooking utensils, pots, and pans, etc. are clean before each use.
• Clean and sanitize equipment and cooking areas regularly.
• Clean anything that could result in injury in the kitchen area.
• Assist other cooks in the kitchen to ensure food orders are completed in a timely manner.

• Empty trash bins, sweep and mop floors.
• Follow all security and safety procedures while in stores.
• Interact well with coworkers and offer help and assistance as needed.
• Notify Management of any incidents or accidents immediately.
• Other duties as needed and required by the job or by management.

Qualifications

The TGI Requirements and Qualifications for the CK include:

• Ensure that all quality and Health/Safety requirements are met in accordance with Federal, State, and Local standards.
• Comply: Always complies with all airport and/or train station rules and regulations.
• Dependability: Is punctual. Can be relied upon to be at work according to schedule. Complies with policies regarding clocking in/out and use of breaks.
• Uniform/Personal Appearance: Always dressed in complete uniform and presents a well-groomed appearance.
• Commitment: Shows initiative and follows through with tasks. Ensures overall duties are performed efficiently and on time.
• Customer Service/Salesmanship: Consistently effective and pays attention to customer's needs.
• Requires the ability to speak in English clearly, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Store Operations: Is dependable and conscientious about performing tasks. Informs Management of issues that arise during a shift.
• Communication: Communicates effectively and listens well.
• Teamwork/Interpersonal Skills: Is cooperative and helpful. Offers help and assistance and can be counted on. Interacts well with others.
• Conduct: Is friendly and even-tempered. Performs consistently and effectively under pressure.
• Product Handling/Stocking: Handles all products and supplies in a safe and sanitary manner. Distributes the products and supplies efficiently according to store's requisition/stock list.
• Company Policies and Procedures: Regularly adheres to policies and standard operating procedures.
• Must be able to bend, twist and stand for extended periods to perform job functions.
• Must have the ability to lift and push objects weighing over 40 lbs.
• Follows safety rules provided in the TGI Safety Manual along with other TGI policies and procedures.
• Reports any safety hazards to management immediately.
• Other: May be required to perform tasks that are not specifically listed in this job description.