Houston, TX Luxury Car Rental Sales & Guest Service Associate Job

Houston, TX Luxury Car Rental Sales & Guest Service Associate Job

Why You'll Love This Luxury Car Rental Sales & Guest Service Associate Houston, TX | $17/hour + uncapped monthly commission Do you enjoy helping customers, building relationships, and working around high-end vehicles? Go Rentals is hiring a Luxury Car Rental Sales & Guest Service Associate, also known as our Carcierge, to support guests traveling through our premier airport and private aviation locations.

This is an active, hands-on role combining customer service, rental sales, vehicle delivery, and fleet support. You'll welcome guests, prepare rental agreements, recommend services, deliver and pick up vehicles, and help ensure every vehicle is clean and ready for arrival.

Our guests include private aviation travelers, executives, and other clients who expect dependable, personalized service. The right person is polished and friendly, comfortable selling, willing to jump in wherever needed, and takes pride in getting every detail right.

Why Go Rentals? When you join our team, you'll gain:

• A career where you'll deliver luxury, five-star guest experiences through personalized, one-on-one service
• Competitive pay + unlimited monthly commission to maximize your earnings
• Comprehensive benefits package, including medical coverage, 100% employer-paid dental and vision, and a 401(k) retirement - plus the company covers a significant portion of medical benefits!
• Paid time off, including vacation (with cash-out option), sick time, holidays, and birthday leave
• Employee discounts and lifestyle perks (auto rentals, vehicle purchase program, pet insurance, and View email address on click.appcast.io)
• Professional development and training to grow your career in hospitality, service, and sales
• Health and wellness support, including coaching, fitness programs, and maternity resources
• Financial protection and support, including life insurance, disability coverage, and legal/identity protection services
• Additional perks, including travel assistance and a $40 monthly cell phone stipend

If you're passionate about working in a high-end, guest-focused environment, Go Rentals is the place to build your career. Join our team as a Carcierge - Guest Services Associate in Houston, TX, and deliver high-touch, first-class service to guests who expect the very best!

Responsibilities

• Welcome guests and provide friendly, personalized service
• Open, close, and review rental agreements
• Recommend rental options and services based on each guest's needs
• Answer questions and resolve concerns by phone, email, and in person
• Deliver and pick up vehicles for arriving and departing guests
• Inspect, prepare, wash, and detail vehicles as needed
• Build relationships with guests and local aviation and hospitality partners
• Help keep daily rental and vehicle operations running smoothly

Skills & Qualifications

• Must be at least 21 years old
• High school diploma or GED
• Valid, unrestricted driver's license and an insurable driving record
• At least one year of driving experience
• Customer service and/or sales experience
• Strong communication and relationship-building skills
• Comfort using smartphones, tablets, and other technology
• Willingness to work a flexible schedule and assist with travel when needed
• Ability to maintain a polished, professional appearance consistent with Go Rentals' standards and the luxury aviation environments we serve. Visible tattoos must be covered while working, and employees are expected to follow company dress and grooming standards.
• Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.