Staff Product Designer

Staff Product Designer Design Denver, US We’re looking for a Staff Product Designer. This person will be a key design leader, sharpening how AI shows up in Dialpad, meeting our customers' needs, and driving how the team incorporates AI into their day-to-day work. What You'll Do Lead design on the foundational layers and platform-wide initiatives that the rest of Dialpad's product is built on. Partner with design, product, and engineering leadership to set direction for the platform work that feature teams depend on. Define the patterns, primitives, and interaction models that other designers and teams build with — and make sure they hold up at scale. Ship production code alongside engineering — not just front‑end polish, but meaningful contributions to the systems your work shapes. Build production‑realistic coded prototypes with real data that engineers can take forward into platform work. Design AI‑first capabilities and infrastructure where trust, transparency, and user control are first‑class concerns. Build your own tooling — skills, agents, and micro‑apps — and raise the team's AI practice through what you build, not what you tell them to do. Strengthen and evolve Dialtone, our design system, and leave reusable patterns behind for the designers building on top of your work. Identify cross‑cutting problems and opportunities other designers aren't yet looking at. Mentor designers across the team, give feedback that holds the bar, and coach peers on craft, communication, and AI fluency. Improve how the team ships, communicates, and works together — adapting your altitude for your team, leadership, and the broader design org. Skills You’ll Bring 8+ years of shipping high‑quality product design work, with a track record of impact on platform‑level or foundational design surfaces. Treated AI as a medium you design in, not a feature you add — and shaped how your previous team or organization practices AI in their daily work. Built your own AI tooling — skills, agents, micro‑apps, CLI workflows — to accelerate your design and shipping practice. Shipped code into production codebases and used coded prototypes as a primary thinking and validation tool. Designed patterns, components, or systems that other designers and engineers consumed at scale, and held them up under real adoption. Driven work end‑to‑end without waiting to be told what's next — you own outcomes, not just outputs. Pixel‑level craft that you notice things others miss in your own work and in the system. Strong communication across audiences — comfortable adapting altitude for team, manager, design org, and cross‑functional stakeholders. Mentored other designers and elevated their work — a generous collaborator. Navigate ambiguous, complex projects autonomously while keeping the team and manager in the loop with clear asynchronous updates. Think in systems — designing cohesive end‑to‑end experiences and identifying opportunities to reduce system debt. Extra‑special if you… Have shipped AI‑native products, agentic workflows, or conversational interfaces — and have strong opinions on what makes them good. Have built internal tooling, prototyping infrastructure, or developer‑facing design systems that others actually adopted. Maintain a personal practice — side projects, open source contributions, writing, or experiments — where you push your own craft forward. Have experience in SaaS, communications, contact centers, or real‑time collaboration platforms. Have helped evolve or scale a design system, including its tooling and adoption mechanics. Contribute to the broader design community through writing, speaking, open source, or mentoring. Equal‑Opportunity Employer Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. #J-18808-Ljbffr