Enterprise Project Manager

Interim Executive Director – Enterprise IT & Organizational Transformation

An experienced executive leader is needed to provide transitional leadership for a Network Infrastructure Services division during a period of significant organizational change. This interim engagement focuses on stabilizing operations, leading organizational transformation, rebuilding culture, improving operational effectiveness, and preparing the department for a successful transition to permanent leadership.

Key Responsibilities

• Provide executive leadership for all departmental operations.
• Lead organizational transformation and culture change initiatives.
• Utilize organizational assessment results to plan and implement structural and operational improvements.
• Identify organizational barriers, cultural challenges, and operational inefficiencies, and execute improvement plans.
• Restructure reporting relationships, staffing models, and operational responsibilities as needed.
• Address performance management issues through coaching, corrective action, reassignment, or separation in accordance with organizational policies.
• Restore accountability, professionalism, customer service expectations, and operational discipline.
• Improve collaboration with stakeholders and organizational partners.
• Establish governance, communication, and decision-making processes that support long-term success.
• Stabilize departmental operations while maintaining continuity of critical IT services.
• Supervise managers, supervisors, and professional staff.
• Establish performance expectations and monitor organizational outcomes.
• Make personnel, operational, and resource allocation decisions.
• Evaluate organizational effectiveness and recommend structural improvements.
• Develop and monitor departmental priorities and performance metrics.
• Collaborate with executive leadership and organizational stakeholders.
• Manage departmental budgets and strategic resource allocation.
• Ensure compliance with organizational policies, security standards, audit requirements, and regulatory obligations.
• Remove organizational obstacles that inhibit productivity, innovation, and collaboration.
• Provide executive-level reports and recommendations to senior leadership.
• Document organizational recommendations, operational procedures, strategic priorities, succession plans, and transition documentation for permanent leadership.
• Recruit, mentor, and prepare internal leadership where appropriate.

Required Qualifications

• Bachelor's degree and 8 or more years of experience, or an equivalent combination of certification, training, education, and/or experience.
• 3+ years of executive organizational transformation and change management experience.
• 3+ years of experience leading organizational restructuring and culture change.
• 3+ years of executive leadership experience within large, complex technology organizations.
• 3+ years of personnel management, coaching, and performance accountability experience.

Preferred Qualifications

• Experience leading organizational turnaround initiatives.
• Experience rebuilding organizational culture following periods of instability.
• Experience implementing governance and operational maturity frameworks.
• Experience managing organizational change in higher education.
• Enterprise IT strategy development experience.
• Experience working with executive leadership, governing boards, and cabinet-level administration.
• Knowledge of network operations, project management, change management, and enterprise network architecture and engineering.
• Experience supporting audit remediation and risk management initiatives.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.