Cash Applications Specialist

Cash Applications Specialist

Title: Cash Application Specialist Temp to Hire Location: Mason, OH 45040 Pay Rate: $22.54 per hour Start Date: ASAP Employment Type: Temp to Hire

Join Kelly in partnership with our top optical client in Mason OH! We are looking for a dedicated Cash Application Specialist to accurately and efficiently process client self-bill files and incoming payments to customer invoices/accounts. This role includes research and resolution of data issues and requires coordination with both internal and external clients. You'll join a team-oriented environment while also having the autonomy to work independently.

Key Responsibilities:

• Process simple to complex incoming payments to customer invoices/accounts promptly and accurately.
• Research and resolve cash application issues using appropriate systems and collaborate with internal teams as needed.
• Quickly adapt to changes from new systems, plans, and benefit designs.
• Consistently meet/exceed business objectives for productivity, accuracy, and cycle time. Develop self-remediation plans with management if standards are not met.
• Participate on department projects.
• Identify and recommend improvements for efficiency and effectiveness in the cash application process.
• Provide strong customer service and communication with internal and external clients.
• Communicate and escalate issues in a timely manner to management.
• Run assigned queries and reports weekly/monthly.

Basic Qualifications:

• High school diploma.
• 3+ years of experience in cash application or insurance-related processes.
• SAP knowledge and experience.
• High-level proficiency in MS Excel.
• Demonstrated ability to quickly learn and retain information.
• Minimum keystroke requirement: 10,000 alpha and numeric per hour with less than 2% error rate.
• Strong customer service and communication skills (oral and written).
• Detail-oriented, able to work well under pressure, multitask, and prioritize issues.
• Flexible in both team and individual work environments.

Preferred Qualifications:

• Intermediate to advanced Excel skills.
• Previous AS400 knowledge and experience.
• Detailed working knowledge of basic computer operations/systems such as web-based search engines, Windows, and Microsoft Office products.
• Prior experience or knowledge of vision benefits and/or the insurance industry.
• Knowledge of mid-range computer applications and query reporting.
• High level of confidentiality maintained.

Apply today and build your future with Kelly supporting a top retailer and manufacturer in the optical industry!