Program Management Manager

We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.

As a Manager within our Program and Project Management (PPM) practice you will serve as adelivery leader responsible for leading complex Microsoft programs and major workstreams. This role owns execution across multi-workstream initiatives andoperatesas a trusted advisor to VP- and Director-level client stakeholders in close partnership with Directors and Principals.

You will lead delivery across the Microsoft ecosystem including Dynamics 365 ERP and CE Power Platform Microsoft Fabric Azure integration services and AI-enabled solutions such as Microsoft 365 Copilot. This role provides a clear path to Director based on performancescopeleadership and client impact.

Responsibilities:

• Lead delivery of Microsoft programs and major workstreams with budgets ranging from $3M$8M and teams of 1020 resources accountable for schedule quality financial performance and client satisfaction.
• Manage multi-workstream initiatives across Dynamics 365 ERP Dynamics 365 CE Power Platform Microsoft Fabric and Azure integration services.
• Lead components of AI-enabled transformation programsleveragingMicrosoft 365 Copilot Copilot Studio and Azure OpenAI Service.
• Establish andoperateproject governance including integrated plans RAID management financial tracking and executive-ready status reporting.
• Apply hybrid delivery methodologies (SAFe Scrum waterfall) tailored to client maturity and program complexity.
• Lead Organizational Change Management (OCM) activities for Microsoft implementationsimpacting100500 users ensuring adoption and readiness.
• Support data and analytics delivery using Microsoft Fabric Power BI and Purview.
• Serve asprimaryescalation point for project-level risks; partner with Directors on program-level escalations.
• Maintain working knowledge of Microsoft commercial licensing (EA MCA CSP) and implications for scope and delivery planning.

Client Relationships & Business Development:

• Build trusted working relationships with VP- and Director-level client stakeholders across technology and business functions.
• Actively support Microsoft co-sell motions by coordinating with Microsoft CSAMs sellers and partner teams under Director guidance.
• Support proposal development SOW creation estimating and pursuit activities for Microsoft programs.
• Identifyand communicate opportunities for account expansion and follow-on work.
• Participate in steering committees and executive governance forums.
• Contribute to firm thought leadership content client case studies and Microsoft partner community activities.

Practice Leadership & Talent Development:

• Leadcoach andmentor consultants and senior consultants across Microsoft delivery engagements.
• Contribute to recruiting onboarding and skills development for Microsoft PPM roles.
• Support the development and adoption of delivery standards templates and governance assets.
• Collaborate across technology finance operations and industry teams.
• Foster a culture of accountability continuous learning and client-first delivery.

BASIC QUALIFICATIONS

• 8 years of progressive experience delivering enterprise programs and projects in a management consulting environment.
• Proven delivery of Microsoft-based programs or workstreams with budgets of $3M and teams of 8 resources.
• Solid experience with Dynamics 365 ERP Dynamics 365 CE Power Platform Azure integration services and Microsoft-aligned ISV solutions.
• Strong understanding of project and program governance financial tracking risk management issue resolution and stakeholder communication.
• Experience supporting Organizational Change Management (OCM) activities on enterprise Microsoft implementations.
• Client-facing experienceengagingVP- and Director-level stakeholders.
• Experience engaging with Microsoft field teams and co-sell programs.
• Experience delivering Microsoft solutions in one or more industries such as Manufacturing Financial Services Professional Services Healthcare or Public Sector.
• Thorough understanding of the Microsoft FastTrack organization and Success by Design framework including solution envisioning implementation planning deployment readiness and adoption governance.
• Ability to travel up to 50%.

PREFERRED QUALIFICATIONS

• Bachelors degree
• Experience leading Microsoft ERP or CRM modernization workstreams on Dynamics 365 or related platforms.
• Familiarity with hybrid delivery methodologies includingSAFe Scrum and traditional waterfall.
• Exposure toMicrosoft Fabric Microsoft Purview and Power BI in a delivery or advisory context.
• Familiarity with Microsoft 365 Copilot Copilot Studio or Azure OpenAI Service in client engagements.
• Experience supporting business development activities including proposal writing and SOW development.
• Working knowledge of Microsoft commercial licensing models (EA MCA MPSA CSP).
• Strong analytical andcritical-thinkingskills.
• Passion for developing junior team members and building high-performing teams.
• Ability to collaborate effectively across cross-functional teams.
• Demonstrated ability to manage multiple priorities in fast-paced client environments.
• Collaborative delivery experience using structured partner methodologies from tier-1 software providers such as Microsoft Success by Design SAP Activate Oracle Unified Method (OUM) or Salesforce Implementation Frameworks.

Preferred Certifications

• PMP Project Management Professional (PMI)
• PMI-ACP PMI Agile Certified Practitioner
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM)
• SAFeAgilist (SA)
• ProsciChange Management Certification (ADKAR)

Beneficial Microsoft Certifications

• MB-300: Microsoft Dynamics 365 Finance and Operations Core
• PL-200: Microsoft Power Platform Functional Consultant
• AZ-900: Microsoft Azure Fundamentals
• AI-900: Microsoft Azure AI Fundamentals
• PL-900: Microsoft Power Platform Fundamentals

At RSM we offer a competitive benefits and compensation package for all our more about our total rewards at believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle which means team members are aligned to an RSM office and come together in person when it best supports clients teams development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements team priorities and client needs.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/ is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please call us at or send us an email at .

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying excluding internships you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California please click here for additional information.

At RSM an employees pay at any point in their career is intended to reflect their experiences performance and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including but not limited to education skills work experience certifications location etc. As such pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $112100 - $225500

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Required Experience:

Manager