Beverage Cart Attendant

The Beverage Cart Attendant is a highly visible and essential team member at Riverside Golf Course. This position plays a key role in delivering outstanding customer service and enhancing the overall guest experience. The role involves the professional handling of snack and beverage service both on-course and in the clubhouse.

Customer Service

• Provide friendly, first-class customer service when delivering snacks and beverages on-course, in the clubhouse, and during all shifts.
• Demonstrate knowledge of golf course layout and proper golf etiquette to ensure efficient and courteous service.
• Promote and represent the golf course in a positive and professional manner at all times.
• Maintain professional grooming, uniform standards, and punctuality for all scheduled shifts.

Operations & Inventory

• Maintain a clean, well-organized, and properly stocked beverage cart throughout each shift.
• Stock and restock inventory and supplies at the beginning of the day, throughout the day, and as directed by operating checklists.
• Reconcile and unload beverage and snack inventory at the end of each shift, ensuring accurate records.
• Accurately process all transactions using the provided point-of-sale system, including both cash and credit card payments.
• Ensure all money and inventory are kept secure at all times.

Safety & Facility Care

• Practice safety and courtesy with golfers and fellow staff members at all times.
• Assist in keeping the golf course clean and free of trash.
• Remain knowledgeable about daily course conditions and important course updates relevant to each shift.

Physical and Environmental Conditions

• Ability to travel between facilities as needed.
• Exposure to varying seasonal temperatures and outdoor elements.
• Frequent walking, standing, kneeling, squatting, and twisting required to stock and maintain the beverage cart.
• Ability to walk on uneven, sloped, or loose ground.
• Exposure to insects, chemicals, mechanical hazards, water, and dust.
• Ability to lift up to 25 pounds on a routine basis.

Knowledge, Skills, and Abilities

• Outgoing personality with a strong customer service orientation.
• Excellent communication skills, both verbal and written.
• Effective presentation skills.
• Basic math proficiency related to cash handling and credit card transactions.
• Knowledge of point-of-sale systems and basic computer skills.
• Availability to work weekdays, weekends, and holidays.

Education, Experience, and Certifications

• Must be at least 18 years of age.
• High school diploma or equivalent required.
• Minimum of six months’ experience in customer service and cash handling preferred.
• Texas Alcoholic Beverage Commission (TABC) Certification required within two weeks of employment.
• Credit report review required; must meet City guidelines.
• Valid Texas driver’s license with a driving record meeting City standards.