Customer Service Rep / Account Services Associate / Inside Sales Assistant

About Your Future With Service Partners Are you looking for a career with an industry leader that drives the future of energy‑efficient insulation and building material products? Are you interested in being part of a company that is recognized as a "Great Place to Work" and provides value? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Your Responsibilities In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process. Ability to maintain a positive rapport with customers, providing world class service. Exemplary customer service skills, analytics and problem‑solving skills. Proficient computer skills to process and review dealer orders, requests and system‑generated acknowledgements. Any other duty, task, or responsibilities as assigned. Your Qualifications Minimum of 18 years of age. Valid driver’s license required if operating a vehicle for company purposes. 1–2 years of experience in a customer service role. Ability to perform basic math calculations. Personable, enthusiastic and engaging personality. Excellent communication skills, both verbal and written. Travel Requirements Type of Travel Required: Local Amount of Travel Required: Additional Information NOTE: We are looking for an individual with proven success learning new computer systems and processes. This is a wonderful team environment, and we are hoping to bring on board a candidate who will align with our vision! The schedule is M–F, 7 AM to 4:30 PM. Though the schedule is consistent, your flexibility is both appreciated and necessary to meet the demands of the business. (This will include the very occasional Saturday for inventory participation). The compensation range for this specific position is $22 to $23 per hour, solely, with experience. (Note that the other compensation amount advertised in this job post reflects what is a national average and is NOT SPECIFIC TO THIS POSITION). As a customer service representative, you will be heavily engaged with customers: on the phone, via E‑Mail and face‑to‑face carrying out a combination of order taking and input as well as assessing current customer needs. WE CAN'T WAIT TO MEET YOU! Your Benefits Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and PTO for all positions AssuredExcellence®: minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in‑person counseling, assistance and resources for family matters, legal and financial issues, etc. Employee Referral Bonus Paid Military Leave Tuition Reimbursement Length of Service Award Compensation Range $22 to $23 per hour, solely, with experience. $20.00–$40.00 (actual base salary will vary based on relevant factors). TopBuild Corp. is an equal‑opportunity employer (EOE), including protected Veterans/Disability. Employees must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job. #J-18808-Ljbffr Service Partners