Receptionist (PT30)

Veterinary Receptionist

Since 2003, the Animal Care Center of Castle Pines has been a trusted partner in pet healthcare for the Castle Rock community. We hold ourselves to the highest standard of excellence, which is why we are proud to be an American Animal Hospital Association (AAHA) accredited facility. This commitment means you will join one of the select 15% of hospitals that regularly meets or exceeds AAHA's demanding standards across surgery, diagnostics, and patient care. Our reputation for quality is validated by our excellent 4.8-star Google rating. We are looking for a dedicated veterinary professional like you to join our growing team and succeed in a supportive environment. Joining our practice means collaborating with highly experienced teammates who share a common goal of exceptional patient outcomes. Our doctors have extensive interest and experience in advanced areas including geriatrics, pain management, arthritis, and chronic disease management. We believe that when you feel supported and challenged, you will do your best work. You will find ample opportunity to grow your expertise alongside teammates specializing in complex diagnostics, veterinary behavior services, and advanced surgical procedures. You will practice comprehensive, forward-thinking medicine in a setting equipped for advanced procedures. Our services span full Primary Care, including Wellness and Prevention, alongside advanced Specialty Services. You will have the opportunity to develop skills in complex areas like Dentistry and Oral Surgery, Veterinary Behavior Services, and less-invasive surgical options such as laparoscopy. We also provide urgent care services, comprehensive testing and diagnostics, and embrace holistic and integrative medicine approaches, allowing you to offer a wide spectrum of care options to your patients. Located in Castle Rock, Colorado, the Animal Care Center of Castle Pines offers a fantastic setting to build your veterinary career. Our facility is easily accessible, located right off Castle Pines Parkway. We have proudly served the pets and owners of this vibrant community since 2003, establishing long-term relationships built on consistent, excellent medical care. If you are seeking a stable practice located in the beautiful Colorado front range where you can meaningfully connect with clients and deliver sophisticated medical care, this is the perfect opportunity.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The salary range for this position is $18-$22 per hour based on experience.

Responsibilities and Benefits

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.