Sr . Collections Specialist
EarthCam
Collections Specialist
EarthCam is seeking a Collections Specialist to join our finance team. This role is responsible for managing accounts receivable, reducing past-due balances, and maintaining positive client relationships while ensuring timely payments.
The ideal candidate is detail-oriented, professional, and confident communicating with clients to resolve billing issues while protecting company cash flow.
Responsibilities
- Manage and maintain the collections process for assigned accounts
- Contact clients via phone, email, and written communication to follow up on past-due invoices
- Negotiate payment plans and settlements when appropriate
- Research and resolve billing discrepancies in collaboration with internal departments
- Update customer records and document communications in the CRM/ERP system
- Generate aging reports and monitor account status
- Escalate high-risk or delinquent accounts to management as needed
- Ensure compliance with company policies and applicable regulations
Vacancy posted 5 days ago
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