Front Desk Experience Curator

Front Desk Agent AC Hotels by Marriott Moffett Park | Sunnyvale, CA

Refined Simplicity. Exceptional Service.

AC Hotel Sunnyvale Moffett Park, we are home to 350 rooms, distinct culinary venues, artfully curated social spaces, and a reputation for elevating the guest journey at every turn. As part of the esteemed AC Hotel brand, our property blends minimalist elegance with intuitive service in the heart of Silicon Valley. With thoughtfully designed spaces, curated amenities, and a passion for detail, our hotel is a haven for both business and leisure guests seeking a stay beyond the ordinary.

We're seeking passionate hospitality professionals to join us as Front Desk Agentskey players in delivering a welcoming, memorable, and seamless guest experience.

What You'll Do

• Greet guests with genuine warmth and professionalism
• Facilitate check-ins and check-outs with efficiency and poise
• Act as a knowledgeable conciergesharing hotel features, local insights, and personal recommendations
• Resolve guest needs with empathy and creative problem-solving
• Collaborate with Valet, Housekeeping, Sales, and other departments to ensure a flawless stay
• Handle payment and room assignments with accuracy and discretion
• Represent the AC brand with pride and service excellence

What We're Looking For

• Love creating human connections and personalized experiences
• Thrive in a fast-paced, luxury hospitality environment
• Communicate clearly and confidentlyboth in person and over the phone
• Bring positive energy and professionalism to every interaction
• Are detail-oriented and tech-savvy (experience with hotel systems is a plus)
• Have customer service experience (hospitality background preferred but not required)

Why Join AC Hotel Moffett Park?

• Work in a design-forward hotel inspired by European hospitality
• Help curate elevated experiences that delight our guests
• Be part of a collaborative team that values dedication, craft, and growth
• Enjoy access to a modern property near leading tech campuses and cultural attractions
• Grow with Coury Hospitalitya company redefining hospitality through intentional service and excellence

Ready to Make an Impact?

Join us in delivering a hospitality experience "exactly like nothing else." Apply today and be part of something extraordinary.

Here's the Core of Coury Hospitality:

We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.

What else do YOU need to know

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.

Coury Hospitality