Information Technology Analyst
The Dupps Company
The Dupps Company is currently seeking an experienced IT Analyst to support and enhance our enterprise technology infrastructure, with a focus on ERP systems, cloud platforms, identity management, and network administration. This position will be an onsite role.
Key Responsibilities:
ERP & Business Systems
- Design and implement custom Epicor Kinetic ERP solutions including Data Directives, Method Directives, BPM workflows, and BAQ/UBAQ queries to automate business processes
- Develop and maintain REST API integrations and App Studio customizations within Epicor Kinetic
- Administer multiple Epicor modules including CRM, SRM, WMS, MES, ECO, FS, APS, AMM, AP, AR, and MRP
Cloud Infrastructure & Platform Management
- Administer Microsoft Azure environment including IaaS/PaaS services (VMs, App Services, VNets, NSGs, Load Balancers, Storage)
- Manage Microsoft Entra ID (Azure AD) including directory synchronization, conditional access policies, MFA enforcement, and RBAC
- Oversee Microsoft 365 tenant administration (Exchange Online, SharePoint Online, Teams) with focus on security and compliance
Identity & Access Management
- Administer Auth0 platform managing SAML 2.0 SSO, enterprise B2B connections, and API integrations for 400+ users
- Manage Cisco Duo MFA deployment with adaptive authentication policies and zero-trust access controls
Network & Security Administration
- Manage enterprise network infrastructure across multiple sites including Cisco/Fortinet firewalls, switches, and VPN tunnels (IKEv2/IPsec)
- Design and implement firewall policies, NAT rules, VLAN segmentation, and 802.1x authentication
Application Development & Database Management
- Design and optimize SQL Server databases with replication strategies for data integrity and high availability
- Develop full-stack applications using Node.js, React, and RESTful APIs to modernize legacy systems
- Create automation scripts using C#, JavaScript, PowerShell, and VB to reduce manual administration efforts
Education & Certifications Desired:
- Bachelor's degree in Computer Science, Information Systems, Information Technology, or related field desired but not required.
- Relevant certifications (CompTIA Security+, AWS Cloud Practitioner, or equivalent) preferred
Technical Skills Needed:
- Strong proficiency in Epicor Kinetic ERP administration and development
- Experience with Salesforce administration and CRM integrations
- Expertise in Microsoft Azure, Microsoft 365, and Entra ID administration
- Knowledge of identity and access management platforms (Auth0, Okta, Cisco Duo)
- Proficiency in networking concepts including VLAN, VPN, routing protocols, and firewall management
- Experience with VMware vSphere/ESXi virtualization
- Strong database skills with Microsoft SQL Server
- Programming/scripting abilities in JavaScript, Python, C#, SQL, PowerShell, and Bash
- Bachelor's degree desired but not required.
- 3+ years of IT experience.
Preferred Experience:
- 2+ years of experience in enterprise IT environment
- Experience with MuleSoft or similar integration platforms
- Familiarity with RMM tools (NinjaOne, Kaseya)
- Understanding of VoIP/SIP systems
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