Operations Manager

Job Description
Our client is looking for a capable and seasoned Operations Manager to lead the day to day running of their building equipment business. The role carries responsibility for keeping the company functioning smoothly across sales, service, warehouse, administration, inventory, and personnel. Working alongside department heads, the appointed individual will set objectives, track outcomes, and take the decisions needed to sustain growth and protect profitability.

The person we are looking for will bring solid knowledge of the building equipment industry, demonstrated leadership skill, and the assurance to make sound commercial calls. They will be well organized, focused on results, and able to form dependable relationships with clients, suppliers, and staff.

Key Responsibilities

Financial Management

The Operations Manager will hold accountability for meeting revenue and profitability targets. The work covers examining financial statements, supervising budgets, controlling expenditure, and finding ways to strengthen margins. Routine reporting of financial results to ownership or the executive team will form part of the responsibility.

Team Development

This position calls for recruiting, training, and growing staff throughout the organization. The Operations Manager will be relied upon to build a constructive, productive environment in which employees feel backed and inspired. Holding regular performance reviews and offering continued coaching will be expected of the role.

Operations and Leadership

The appointed person will manage every department within the company, taking in sales, service, warehouse, and administration. They will set clear standards for each team, monitor results, and deal with operational issues as they surface. Ensuring the business runs efficiently and without disruption each day sits at the heart of the role.

Safety and Compliance

The Operations Manager will see to it that all activity meets relevant industry regulations, safety standards, and company policy. This extends to upholding a safe environment for employees and confirming that any equipment sold or rented satisfies the necessary standards.

Sales and Customer Relations

The role will back the sales team in building and sustaining strong client relationships. This takes in helping to close major accounts, settling customer concerns, and making certain clients are well served at every point of contact. The Operations Manager will additionally help uncover fresh business prospects across the market.

Inventory and Supply Chain

The Operations Manager will collaborate with the warehouse and purchasing teams so that the correct equipment and parts are on hand when clients require them. They will further assist with managing supplier relationships and lend support to negotiating pricing and terms where called for.

Requirements

• A minimum of 5 years of experience in a management or leadership position, preferably within the equipment, construction, or industrial sector
• Excellent communication and interpersonal skills, with the ability to work effectively with employees, customers, and suppliers
• Strong leadership capability with experience managing teams across several departments
• A valid driver's license and the ability to travel locally when required
• Proficiency with standard business software, such as Microsoft Office and inventory or ERP systems
• A proven history of meeting or exceeding sales and profitability objectives
• Strong understanding of business financials, including budgeting, forecasting, and profit and loss statements
• Strong problem-solving skills and the ability to make well-informed decisions under pressure

Preferred Qualifications

• A bachelor's degree in business, operations management, or a related field
• Familiarity with equipment rental operations in addition to sales
• Experience using CRM software to manage customer accounts and sales pipelines
• Bilingual communication skills are an asset
• Experience in the building equipment or heavy machinery industry

Benefits

• Negotiable Salary: Depending on Experience (100k - 130k)
• Comprehensive Benefits Package: 401k, Health, Dental, Vision, Disability
• Generous PTO

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Haldren and our clients are Equal Opportunity Employers. For all positions, whether with Haldren or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Haldren and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Haldren and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws: Both Haldren and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment: Both Haldren and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation: Haldren and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity:

• California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
• Both Haldren and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
• New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status: Both Haldren and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Use of Artificial Intelligence in Recruitment

Haldren and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.

Genetic Information: In accordance with federal and state laws, both Haldren and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws: Both Haldren and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Haldren or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Haldren is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Haldren emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.

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