Commercial Pest Control Technician

Join Our Team as a Route Manager!Are you ready to embark on an exciting adventure in pest control? Sprague Pest Solutions is on the lookout for a dynamic Route Manager to join our team and make a real difference for our clients. If you love solving problems, enjoy working independently, and thrive on building great relationships, this is the perfect opportunity for you!What You'll Do:Be the Hero: Manage a dedicated route of commercial clients, ensuring their pest problems are a thing of the past.Flex Your Schedule: Work a flexible schedule to meet client expectations, handling urgent and unscheduled services like a pro.Deliver Excellence: Provide top-notch pest control and inspection services at client locations, always with a smile and a friendly attitude.Solve Mysteries: Respond quickly and professionally to client complaints and service requests, turning pest problems into solutions.Grow the Business: Seek out opportunities to expand accounts and branch sales by asking for referrals and discussing add-on services, products, and equipment.Why You'll Love It:Drive in Style: Maintain a clean, safe, and well-organized company service vehicle that you'll be proud to drive.Stay Equipped: Keep your vehicle stocked with all the tools, equipment, and materials you need to tackle any pest challenge.Learn & Grow: Engage in regular training sessions to earn certifications and stay updated on the latest pest control methods and technologies.Be Part of a Team: Partner with clients and technical specialists to create action plans for solving and preventing pest management problems.Why Sprague Pest Solutions?At Sprague Pest Solutions, we believe in supporting our team members and offering a fun, engaging work environment. We provide competitive compensation, opportunities for professional growth, and a chance to be part of a team that truly cares about making a difference. If you're passionate about pest control and customer service, we want you on our team!What you'll get working here:Salary: $23-26/hr to start (depending on experience) plus performance bonuses and sales commissionsA take-home service vehicle with gas cardCompany-provided phone, uniforms, and safety equipmentOn-the-job training and licensingPride in your work and the Sprague missionA supportive team environment based on family valuesUnlimited growth opportunities, with continuing education and leadership trainingBenefits:Health, Vision, Dental Insurance within 30 days of hire401K after 1 year, with 100% match up to 3% plus 50% match up to 6%Paid time off: Personal time available day 1, holiday and vacation time after 90 daysChildcare assistance and college savings planAll offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.RequirementsWhat We're Looking For:Strong communication and interpersonal skills.Ability to work independently and manage time effectively.Commitment to safety and continuous learning.Attention to detail and high standards of work qualityHunger for knowledge and professional developmentCompetitive approach to both individual and team performanceMust haves for this job:High school diploma or equivalentValid Driver's License and satisfactory Motor Vehicle Record2+ years' experience in route sales, facilities management, janitorial service, landscaping, or environmental services, AND/OR 2+ years' experience in customer service, sales, retail, or hospitality rolesNice to haves for this job:2+ years' experience in pest control, landscaping, agriculture, or food productionPest control, industrial, or safety certificationsPre-Hire Screening Requirements:5+ years Satisfactory Motor Vehicle RecordCriminal Background Check: Federal, State, CountyDOT Physical with 5-Panel Drug ScreenDetailed Job DescriptionPosition Title: Route Manager (Commercial Pest Control Technician)Department: OperationsReports to: Branch ManagerFLSA Status: Non-ExemptExemption: NAEEOC Class: Individual ContributorSalary: $23-26 per hour (depending on market, experience, and licensing) plus incentivesPosition Summary:The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations.Essential Functions:Scheduling Ownership: Manage a dedicated route of commercial clients.Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner.Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems.Respond quickly and professionally to client complaints and service requests.Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team.Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards.Set up, monitor, and tear down equipment for new installations and specialized treatments.Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies.Partner with clients and technical specialists to create action plans for solving and preventing pest management problems.Other duties as assigned.Job Requirements:High School Diploma or GED2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services2+ years' experience in customer service, sales, retail, or hospitality rolesExcellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision makingAbility and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment.Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checksAbility to meet DOT physical standards, including a 5-panel drug screenPreferred Qualifications:Previous pest control experiencePest control, industrial, or safety certificationsPhysical Requirements:Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments.Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds.Bending, Stooping, and Crawling: Frequent bending, stoop