Traveling Business Office Manager- Skilled Nursing

Traveling Business Office Manager (BOM) – Texas Touchstone Communities Are you a proven Business Office leader who thrives in fast-paced environments—and is ready to take your expertise on the road? Touchstone Communities is seeking a seasoned, high-performing Traveling Business Office Manager to support our skilled nursing facilities across Texas. This is a road warrior role for a confident leader who can step into any building, assess operations, stabilize performance, and drive results. If you have a track record of success in SNF business office operations , a passion for excellence, and the flexibility to travel extensively—we want to meet you. What You’ll Do As a Traveling BOM , you will serve as a trusted expert and operational leader, stepping in where needed to enhance performance, ensure compliance, and drive financial success . Operational Leadership Step into communities and quickly assess, stabilize, and elevate business office operations Ensure full compliance with federal, state, and company billing and financial standards Provide hands-on support, training, and mentorship to on-site teams Revenue Cycle & Financial Expertise Oversee billing, AR management, collections, and reimbursement processes Act as the key liaison between Central Support Office (CSO), residents, and families Support and guide Medicaid application processes , eligibility, and education Trust Fund & Compliance Oversight Manage resident trust funds with accuracy and integrity Ensure monthly reconciliations are completed timely and that state audits result in zero deficiencies Uphold HIPAA and all regulatory standards across systems and processes Performance & Continuous Improvement Evaluate prior BOM performance and provide actionable feedback to leadership Identify process gaps and implement scalable solutions Partner with Administrators and Regional leaders to drive measurable business outcomes What You Bring We are seeking a true expert in skilled nursing business office operations: Minimum 3+ years of Business Office Manager experience in a Skilled Nursing Facility (REQUIRED) Demonstrated success in AR reduction, collections, and revenue cycle performance Strong knowledge of Medicare, Medicaid, and insurance billing processes Experience navigating complex admissions and payer sources Ability to quickly adapt and lead in new environments Proficiency in systems such as PointClickCare (PCC), Papersave, SSI (preferred) Exceptional communication, leadership, and problem-solving skills Travel Requirements 100% travel across Texas (weekly travel required) Must reside in Texas and be comfortable working in multiple communities This is a true field-based role —perfect for a professional who enjoys variety, autonomy, and making a visible impact wherever they go. What Sets You Apart You’re a fixer and builder —you don’t just maintain operations, you improve them You thrive under pressure and bring confidence and clarity to complex situations You’re highly accountable and driven by results and measurable success You’re a team player who can quickly build trust with new teams What’s In It For You? We take care of our team so they can take care of others: 100% employer-paid medical benefits (effective 1st of the month after hire) Health Savings Allowance Travel reimbursement+ cell phone allowance Generous Paid Time Off, Bereavement, and Jury Duty pay Tuition Reimbursement Program 401(k) with employer match Life, supplemental, and pet insurance Legal benefits & will preparation Access to a Team Chaplain for support Touchstone Communities