Manager, ZEDI Technology Enablement & Strategic Engagement

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

Zelis is seeking a Manager, ZEDI Technology Enablement & Strategic Engagement to join ZEDI (Zelis Engineering, Data, and Infrastructure). This role plays a strategic part in shaping how ZEDI's engineering, data, and infrastructure capabilities are understood, adopted, leveraged, and recognized across the organization.

Operating at the intersection of portfolio clarity, associate experience, and leadership visibility, you will strengthen ZEDI's strategic narrative, improve how teams engage with ZEDI, and enhance transparency through metrics and structured communication. This role blends internal product marketing, enablement, and enterprise engagement, partnering closely with ZEDI leadership to advance organizational priorities.

What You'll Do

Portfolio & Strategic Positioning

• Lead cross-functional strategic initiatives in support of ZEDI priorities and executive decision-making

• Develop and maintain a clear portfolio view of ZEDI capabilities across engineering, data, and infrastructure, including a well-defined catalog of services and offerings

• Strengthen ZEDI's strategic narrative by clearly articulating priorities, outcomes, and enterprise value

• Identify opportunities to improve visibility, positioning, and clarity of ZEDI capabilities, priorities, and progress across the organization

• Partner to support enterprise AI empowerment and an AI-forward mindset by promoting responsible adoption, visibility, and education

Associate Experience & Engagement

• Improve the associate experience when engaging with ZEDI by clarifying pathways, expectations, and available capabilities

• Gather and synthesize feedback to continuously improve how ZEDI partners with the enterprise

• Represent ZEDI in business and operational unit forums, ensuring consistent messaging while elevating the voice of enterprise partners

Enablement & Learning

• Design and deliver enablement and learning content that helps teams understand how to engage with and adopt ZEDI capabilities

• Represent and advocate for the learning and development needs of technical roles within ZEDI, ensuring alignment with evolving engineering, data, and AI capabilities

• Drive engagement and adoption of AI toolkits, frameworks, and emerging technology capabilities across Zelis Associates

• Partner with Enterprise Learning teams to support onboarding, role-based learning, and capability development aligned to ZEDI initiatives

Operating Rhythm & Metrics

• Support leadership operating rhythms through structured metrics, storytelling, and reporting, ensuring initiative alignment to organizational goals and clear visibility into progress

• Lead the evolution of ZEDI's performance measurement framework, improving consistency, transparency, and executive visibility of key indicators

• Translate operational and performance data into clear, executive-ready insights

Leadership & Coordination

• Enable internal ZEDI alignment around priorities, offerings, and external messaging

What You'll Bring to Zelis

• Demonstrated experience in strategy, consulting, investment banking, or enterprise operations roles, with a strong ability to partner effectively with engineering and technology leaders

• Strong ability to translate complex technical capabilities into clear, compelling messaging for diverse audiences

• Comfort operating at both strategic and execution levels, with the ability to move ideas into action

• Strong executive presence and confidence engaging with senior leaders and enterprise stakeholders

• Proficiency with the Microsoft suite (PowerPoint, Excel, Outlook, Teams), including the creation of executive-ready materials

• Experience supporting enterprise metrics, reporting, and narrative to inform decision-making

• Proven ability to influence and partner across teams without direct authority

• Critical to success in this role is being intellectually curious, a self-starter, and comfortable navigating ambiguity in a fast-paced environment

Why This Role

• High visibility across engineering, data, and enterprise leadership

• Opportunity to shape and improve how associates experience and engage with ZEDI

• Broad scope across enablement, engagement, and strategic communication

• Strong platform for future leadership roles in technology strategy, enterprise operations, or organizational enablement

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Base Salary Range

$115,000.00 - $145,350.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email View email address on click.appcast.io.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

Required

Preferred

Job Industries

• Other