Client Care Specialist

Property and Casualty Client Service Specialist – St. Petersburg, FL FinTrust Connect has partnered with a specialized insurance organization to identify a Property and Casualty Client Service Specialist for an opportunity supporting builder-focused commercial insurance operations. This position is ideal for a detail-oriented insurance professional who excels in policy servicing, operational accuracy, and delivering a high-quality client experience. Why this opportunity? Culture: Team-oriented and process-driven environment with a strong focus on accountability, responsiveness, and professional development Workplace: Hybrid based in St. Petersburg, Florida Function: This role supports the daily servicing and operational execution of commercial insurance accounts, ensuring timely processing of certificates, endorsements, policy changes, and documentation management Requirements 1–3 years of P&C insurance agency or carrier servicing experience Working knowledge of General Liability, Property, Auto, Umbrella, and Workers' Compensation policies Hands-on experience with ACORD forms, COIs, and endorsements Familiarity with AMS platforms or comparable insurance systems Strong attention to detail and organizational skills Professional written and verbal communication abilities Construction or builder-focused insurance experience preferred CISR designation or progress toward certification preferred Ability to manage deadlines and multitask in a fast-paced environment Description Process certificates of insurance, endorsements, cancellations, and reinstatements Maintain accurate and timely AMS documentation and audit trails Support builder warranty enrollment and compliance documentation Respond to client service requests and coordinate escalations when needed Monitor task queues to ensure timely completion of servicing activities Communicate status updates and timelines clearly to clients and internal teams Collaborate with account managers and operations leadership to improve workflows Assist with onboarding and training of new team members when applicable #J-18808-Ljbffr FinTrust Connect