Medical Secretary Home Care/Hospice

Medical Secretary Position

Health Partners/Park Nicollet is looking to hire a Medical Secretary to join our Home and Community Services team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

The Medical Secretary provides quality secretarial support for designated department, management, and staff. Assists in the completion and maintenance of routine projects and programs. Supports the process of care delivery to Health Partners/Park Nicollet Home and Community Services.

Responsibilities encompass a diverse range of duties, including but not limited to: managing incoming calls and directing them to clinical staff, assisting with Hospice patient registration, and handling release of information requests by coordinating with internal and external teams to ensure records are sent accurately and in compliance with regulations. The role also includes welcoming staff, faxing documents, and sorting mail.

Calls received are often from patients or family members seeking assistance from our Home Care & Hospice staff. Much of this role is assisting patients/families in connecting with triage nursing staff. Additional tasks include putting together patient admission packets, building lab sample kits, and registering patients with a medical examiner.

Work Schedule: M-F 8am-4:30pm.

Required Qualifications:

Knowledge, Skills, and Abilities:

• Proficient in word processing and office procedures.
• Working knowledge of office practices and protocol.
• Must be able to work under pressure, at times, to meet deadlines and last minute assignments.
• Must be detail oriented, well organized, and able to keep confidentiality.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

At HealthPartners we believe in the power of good good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.