Customer service Specialist
Global Channel Management
About the job Customer service Specialist Customer service needs 2+ years experience Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task. Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Develop a strong knowledge of our product portfolio and procedures Demonstrate 100% follow through in every commitment in an effort to provide one call resolution. Effectively communicate additional promotions and services we offer. Process customer orders in a courteous, efficient, timely manner with minimal errors. Properly document customer complaints and concerns immediately and facilitate satisfactory resolution #J-18808-Ljbffr
Vacancy posted 2 days ago
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