Senior Manager, Control Testing Reporting and Operations (Global Security)

Job DescriptionWhat is the opportunity?The Senior Manager, Control Testing Reporting and Operations is a strategic role that bridges testing execution with data-driven insights and process. You'll play a key part in the control testing function, responsible for orchestrating the team's testing activities while transforming raw testing data into actionable intelligence.What will you do?Maintain and update the team's testing schedule, tracking completion status, due dates, and resource assignments across all active engagementsBuild and maintain Excel-based dashboards and reporting tools to track testing completion, deficiency counts, aging issues, and remediation progressPerform data analysis on control testing results to identify trends, recurring failures, and areas requiring deeper investigationIdentify repetitive manual tasks within the testing cycle that are candidates for automation or AI-assisted processingSupport the build-out of automated reporting templates and testing workflows using available tools (Excel macros, Power Query, Python, or RPA)Prepare and maintain testing trackers, issue logs, and status reports to support team-wide visibility and accountabilityEnsure all workpapers, evidence files, and supporting documentation are stored and organized per quality standardsDevelop team capability in translating data into compelling narratives; coach team members on how to articulate findings in both technical and business terms for different audiencesModel cross-functional collaboration, represent and escalate issues and opportunities to senior leadershipWhat do you need to succeed?Must-have7+ years of experience in IT Risk, IT Audit, or technology controls within the financial services industry, with at least 2 years in a team lead or supervisory capacityBachelor’s degree in information systems, Computer Science, Finance, or a related fieldStrong understanding of data analytics and governance frameworks; ability to investigate and articulate the "story" behind control testing data—not just what the numbers show, but why patterns emerge; demonstrated capability to translate technical data insights into business-relevant narratives. Note: Control testing execution is not required for this role; expertise in understanding and analyzing the data generated by control testing activities is essential.Advanced Excel proficiency including pivot tables, Power Query, VLOOKUP/XLOOKUP, conditional formatting, and dashboard construction; expertise in designing advanced reporting models (dashboards, KRI trackers, issue aging reports, testing coverage summaries); ability to build and automate recurring management reports (weekly, monthly, quarterly); data analytical mindset to identify patterns, systemic weaknesses, and recurring failuresExperience with scheduling, resource planning, and team capacity management in a structured program environmentFamiliarity with GRC platforms (ServiceNow GRC, RSA Archer, or equivalent) and document management systemsExceptional reporting and communication skillsProfessional certifications strongly preferred (CISA, CRISC, CISSP, CIA, or CPA)Familiarity with one or more industry frameworks (COBIT, NIST CSF, ISO 27001, ITIL)Nice-to-haveAdvanced knowledge of process automation tools and emerging AI-assisted analytics capabilitiesExperience leading or supporting digital transformation initiatives within risk and compliance functionsWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to take on progressively greater accountabilities Access to a variety of job opportunities across businessJob SkillsCritical Thinking, Cyber Security Management, Decision Making, Detail-Oriented, Information Security Management, Information Technology Security, Interpersonal Relationship Management, IT Security Architecture, Performance Management (PM)Additional Job DetailsAddress:16 YORK ST:TORONTOCity:TorontoCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:TECHNOLOGY AND OPERATIONSJob Type:RegularPay Type:SalariedPosted Date:2026-06-12Application Deadline:2026-09-01Note:Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.Job SummaryJob number: R-0000176696Date posted : 2026-08-21Profession: Technology | Analytics | ResearchEmployment type: Full time