Customer Service Representative

Customer Service Representative

We are partnering with a growing organization in Arizona that is seeking a Customer Service Representative to join its team. This is a full-time, onsite, temp-to-hire opportunity for someone who enjoys helping customers, solving problems, and working in a fast-paced environment.

Responsibilities

• Handle inbound and outbound customer communications
• Assist customers with questions and account-related needs
• Research and resolve customer concerns
• Accurately document customer interactions and update records
• Maintain a professional and positive customer experience
• Work closely with internal departments to resolve issues
• Complete general administrative and data-entry tasks as needed

Qualifications

• Previous customer service, call center, or administrative experience preferred
• Strong verbal and written communication skills
• Professional telephone etiquette
• Strong computer and data-entry skills
• Excellent attention to detail and organization
• Ability to multitask in a fast-paced environment
• Willingness to work onsite in Arizona

Pay Details: $18.00 to $22.00 per hour

Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to apply

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.