Radiology - MRI Patient Coordinator

Part-Time Weekends - 16 Hours Saturday And Sunday: 7:00 Am - 3:30 Pm

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Mr Patient Coordinator under the direction of the Mr supervisor, who reports to the Radiology Program Manager and Director of Radiology, assists in the Mr workflow by scheduling Emergency and Inpatient Mr scans, answering phones, preparing patient's for scans, phone screening, paging Radiologists and providers as needed and other related tasks. The coordinator will perform clinical tasks utilizing Epic to assist in safe patient scanning under the technologist's guidance. The coordinator should be team orientated and comfortable with multi-tasking while maintaining quality, safety and patient satisfaction.

Qualifications

Assists in communication requests from outside providers by answering and transferring phone calls as needed.

Makes screening phone calls for Mr exams and procedures as required.

Schedule same day add-on, ED and inpatient Mr requests into the schedule worklist.

Proficient use of the EMR for history, lab and allergy look-up and documentation.

Assist in Mr Room turn-over.

Patient ambulatory, wheelchair, and stretcher transport as needed.

Assist in safe patient transfer from stretcher and Mr bed.

Reviewing Mr exam orders to ensure all required documentation is included.

Confirm when required on all Mr orders: Order matches signs/symptoms All required orders are in place Prior authorization is in place Labs are available or ordered Contrast allergies are highlighted Mr safety screening form completed.

Conducts a verbal interview with each patient before their exam to confirm and document Mr safety.

Completes safety screening documentation in Epic according to established procedure.

Alerts Mr technologist of any concerns during the safety screening including discussion of Mr safety of any and all implanted metallic or electronic devices.

Obtains patient signatures and indicates that Mr prescreening in completed in Epic.

Ensures insurance prior authorizations have been acquired. Communicates with managed care staff and physician's offices as needed to secure authorizations.

Consistently demonstrates effective communication, both written and verbal, with all departmental and hospital staff.

Takes initiative to follow up on matters as required.

Performs all other duties as assigned or required to ensure efficient operation of the department and quality patient care.

Additional Job Details (If Applicable)

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooing Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

1153 Centre Street

Scheduled Weekly Hours

16

Employee Type

Regular

Work Shift

Day (United States of America)

Eeo Statement

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.