Parts Counter

Job Description

Job Description

Parts Counter  

·         $18-20+/Hour to start DoE

·         Londonderry, NH

·         Monday – Friday, with some OT avail on Saturday

·         First Shift, 7:30am – 5pm

·         Knowledge or Fischer plow parts is a HUGE plus!

·         Room for growth!

What’s in it for you?

Join a team that values your hard work and rewards it! This company offers excellent benefits once hired on, monthly catered lunches, and even food truck visits — because great work deserves great perks.

Why Choose Us?

Check out our reviews on Google and see for yourself why people LOVE working with Express!

Duties:

·         Answer incoming calls and greet customers in the show room.

·         Answer customer questions about products, prices, availability and product features.

·         Look up parts and cross reference part numbers in books and online.

·         Determine sales price for customers and generate customer quotes and invoices for each sale in a timely manner.

·         Collect payment from customers in accordance with company procedure.

·         Maintain confidentiality of pricing lists and structures as required by company policy.

·         Handle warranty or defective parts for customers in accordance with company procedure

·         Process approved credits for customer when merchandise is returned.

·         Listens to and resolves service complaints and informs manager of any issues

·         Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.

·         Ensure that counter parts area and show room is clean and in order and that display areas encourage sales.

·         Ensure that product catalogs are current. Discard old ones and replace with new ones.

·         Reliable Attendance

·         Keep accurate record of all hours worked and submit in a timely manner

·         Performs other related duties as assigned

What we look for...

·         Strong listening & communication skills

·         Ability to multi-task in a very fast-paced environment

·         Commitment to customer service

·         Must have basic knowledge of plow parts, Fisher plow experience a BIG PLUS

·         Basic computer skills required, MS Office – Outlook, Word & Excel

·         Proficient oral and written communication skills

·         Ability to manage competing priorities

Don’t wait — opportunities like this don’t stay open long. Apply TODAY!