Shift Lead
Buff City Soap - Texas/Oklahoma
Job Description
Job Description
Benefits:
- Dental insurance
- Flexible schedule
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
- Serve as a leader on duty during assigned shifts.
- Open and close the store, including balancing and closing cash drawers.
- Delegate tasks and ensure all daily responsibilities are completed.
- Coach, motivate, and support team members throughout the shift.
- Hold the team accountable to company standards, procedures, and sales goals.
- Lead by example in attitude, work ethic, guest service, and sales performance.
- Create an exceptional, guest-focused shopping experience.
- Greet and engage every guest upon arrival.
- Make relevant product recommendations based on guest needs.
- Confidently ask for the sale and help the team meet and exceed sales goals.
- Handle guest concerns professionally and effectively.
- Assist with daily production of handmade products while maintaining a high level of quality.
- Ability to multitask in a fast-paced environment, balancing production responsibilities while assisting guests and supporting team members.
- Maintain appropriate inventory levels of raw materials, supplies, and finished products.
- Ensure all final products meet company quality standards.
- Follow all safety, sanitation, and cleanliness requirements.
- Assist with maintaining cleanliness throughout both the retail and production areas of the Makery.
- Support inventory management, reporting, and daily operational tasks.
- Previous leadership, keyholder, team lead, training, or supervisory experience preferred.
- Strong communication and guest service skills.
- Ability to lead a team independently and make sound decisions.
- Comfortable working in a sales-driven environment and achieving goals.
- Basic computer skills and ability to learn company systems.
- Strong organizational and time management skills.
- Responsible, dependable, and trustworthy with cash handling responsibilities.
- Ability to work cohesively with a team in an upbeat, fast-paced environment while following company policies and procedures.
- Ability to work nights, weekends, and holidays as needed.
This is an active role that involves both retail and production responsibilities.
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 50 pounds repeatedly.
- Comfortable working around various scents and fragrances.
- Ability to bend, reach, stoop, kneel, climb, and perform repetitive motions.
- Ability to assist with cleaning duties including sweeping, mopping, scrubbing, and general Makery maintenance.
- Growth and advancement opportunities
- Flexible scheduling
- Medical, Dental, Vision, Life, STD, LTD, HSA, Critical Illness & Accident Insurance (Full-Time Team Members)
- Paid Time Off (Full-Time Team Members)
- Employee discounts
- Anniversary recognition and gifts
- Team contests and performance incentives
Vacancy posted 15 days ago
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