Water Restoration Lead Technician

Job Description

About the job

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Job Title: Water Restoration Lead Technician

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Location: Alexandria, VA 22309 (Onsite / Field-Based)

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Job Type: Full-Time

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Salary: $23–$26 per hour

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Key Skills: Water Damage Restoration, Mold Remediation, Crew Leadership, Moisture Monitoring, Water Extraction, Xactimate, IICRC WRT

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Our client is seeking an experienced Water Restoration Lead Technician to oversee field restoration projects, lead technicians, and ensure the safe, efficient, and high-quality completion of water damage mitigation work.

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This is a hands-on leadership role with responsibility for field operations, crew supervision, project documentation, equipment coordination, and customer communication. The ideal candidate has a strong background in water damage restoration, experience leading field teams, and the ability to respond to emergency restoration situations.

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Why join us?

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• Competitive hourly compensation based on experience and certifications
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• Health insurance and retirement benefits
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• Paid time off and disability insurance
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• Training and professional certification opportunities
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• Career advancement opportunities
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• Company-provided uniforms and safety equipment
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• Supportive, team-oriented working environment
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If interested, please apply here or send your resume to Remishka Pillay at View email address on ziprecruiter.com

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Responsibilities

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Water Damage Restoration & Field Operations

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• Lead and perform residential and commercial water damage mitigation projects.
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• Respond to emergency water damage situations, including nights, weekends, and holidays, as part of a rotating on-call schedule.
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• Oversee water extraction, structural drying, moisture monitoring, and related mitigation activities.
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• Manage field production according to established project scopes, schedules, and quality standards.
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• Coordinate equipment, materials, and technicians to ensure efficient project execution.
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• Perform hands-on restoration work alongside field technicians as needed.
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• Support mold remediation, air duct cleaning, and other related restoration services when required.
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Team Leadership & Supervision

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• Supervise field technicians and coordinate daily restoration activities.
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• Provide clear direction to ensure projects are completed safely, efficiently, and within scope.
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• Monitor project productivity, workmanship, and quality.
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• Train, mentor, and guide technicians on proper restoration procedures.
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• Enforce job-site safety requirements and company operating standards.
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• Support the professional development of team members.
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Project Management & Documentation

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• Monitor job costs, production time, and project profitability.
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• Maintain accurate project documentation, including photographs, contracts, and work records.
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• Review and interpret Xactimate reports and restoration scopes of work.
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• Ensure company vehicles, equipment, and tools are properly maintained.
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• Communicate project updates to management and customers.
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• Maintain professional customer relationships throughout the restoration process.
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Qualifications

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• 5+ years of experience in restoration services, preferably water damage restoration.
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• 2+ years of leadership or crew supervision experience.
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• IICRC Water Restoration Technician (WRT) certification, required to achieve full Lead Technician status.
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• Strong knowledge of water damage mitigation, drying equipment, moisture monitoring, and restoration procedures.
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• Ability to lead field technicians and manage project activities independently.
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• Ability to read and interpret Xactimate reports and restoration scopes of work.
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• Strong verbal and written communication skills.
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• Basic computer and smartphone proficiency for project documentation.
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• Excellent customer service and problem-solving skills.
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• Valid driver's license with a satisfactory driving record.
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• Ability to lift up to 75 pounds.
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• Ability to successfully complete a pre-employment background check and drug screening.
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• Availability for rotating emergency on-call assignments, including nights, weekends, and holidays.
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Preferred Qualifications

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• Additional IICRC certifications.
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• OSHA 30 certification.
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• Mold remediation certifications such as CMI or CMRC.
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• Experience with residential or commercial construction.
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• Hands-on experience with mold remediation and related restoration services.
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• Experience mentoring or training junior restoration technicians.
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Benefits

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• Competitive hourly compensation based on experience and certifications.
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• Health insurance.
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• Paid time off.
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• Retirement savings and disability insurance benefits.
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• Training and certification opportunities.
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• Career advancement opportunities.
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• Company-provided uniforms and safety equipment.
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• Team-oriented working environment.
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