Department Manager

McTribe Department Manager

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Department Manager Role Overview

As a Department Manager at McDonald’s, you will play a crucial role in ensuring that every customer enjoys a fast, accurate, and friendly experience during each visit. In addition to leading weekly shifts, some managers take on the added responsibility of overseeing Departments. These managers are responsible for managing assigned systems such as Training, Food Safety, and Inventory Management. Key responsibilities include setting goals, delegating tasks to team members, following up on progress, and reporting results to both their teams and fellow managers.

Department-Specific Responsibilities

Hospitality Manager

The Hospitality Manager is responsible for ensuring that both Crew members and Managers consistently deliver outstanding customer experience. This role involves making sure that sales promotions are carried out effectively, service staff are properly trained in service procedures, and that the Front Counter, McCafé, and Drive-Thru areas are organized to provide the best possible service.

Production Manager

The Production Manager’s main duties include guaranteeing that the restaurant serves high-quality food quickly and safely. This manager is also responsible for controlling food costs and ensuring that all kitchen staff are thoroughly trained in production procedures, including the preparation of new items on the menu as they are introduced.

People Manager

The People Manager focuses on hiring qualified crew members, providing thorough training, and scheduling staff to meet the restaurant’s sales and profit objectives. This manager is also tasked with making sure new Crew members have a positive start and that employees are recognized and motivated throughout their tenure at the restaurant.

Qualifications

Previous managerial experience is preferred, especially within restaurants, retail, or hospitality settings. The ideal candidate is a positive, team-oriented individual with a flexible schedule and a passion for working in McDonald’s famous fast-paced environment. Applicants must be 18 years of age or older to serve as managers in franchised-owned and operated restaurants.

Benefits

Department Managers at McDonald’s enjoy a competitive pay package, along with a wide range of benefits, including:

· 10-20 days paid vacation

· Educational opportunities through Archways to Opportunity, such as earning a high school diploma, college tuition assistance, and English as a Second Language classes

· Eastern Kentucky University Scholarship Opportunity

· McDonald's National Scholarship Opportunity

· Medical, dental, and vision coverage

· Short- and long-term disability, life, and accident insurance

· Paid time off

· Free meals

· Employee discount program

· Monthly bonus opportunities

Additional Information

This job posting provides insight into working at a McDonald’s restaurant but does not constitute a complete job description. Employees perform a variety of tasks daily, and not all essential functions are listed here.

Application Process

By applying for this position, you understand that you are seeking employment at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer, responsible for all employment-related decisions, including hiring, termination, discipline, supervision, staffing, and scheduling. The information you submit will be provided only to the franchisee for the processing and evaluation of your application. McDonald’s USA will not have access to your application or participate in employment decisions. For information regarding privacy practices, please contact the franchise organization directly.

Requsition ID: PDX_MC_6A902700-5090-45FF-9A7F-DEFFB32F6223_6491

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.