Minit Stop Customer Service Associate - Lahaina

Job Description

Job Description

Join the Flock

For over 40 years, Minit Stop has been a trusted name in Hawaii, serving local communities with fresh food, quality convenience, and friendly service. With 18 locations across the islands—eight on Maui and ten on the Big Island, we take pride in offering everything from our famous fried chicken to daily essentials and fuel, all delivered with the aloha spirit.

When you join Minit Stop, you're not just taking a job - you're becoming part of a team that values respect, flexibility, and growth.  We offer competitive pay, predictable schedules, and clear opportunities to advance from entry-level roles to leadership positions. Our culture is inclusive and supportive, with benefits and recognition programs that celebrate your contributions.

Minit Stop operates under Hawaii Petroleum, LLC, which is a part of  NorthStar Energy - a business unit of within the  Saltchuk Family of Businesses.

As a Customer Service Associate, you will be an asset to the daily operations by performing both Cashier and Cook duties while delivering excellent customer service.  Our Cashiers are the face of our operations, interacting with customers and ensuring they have a positive shopping experience.   While our Cooks are the heart and soul of operations, preparing and serving our delicious menu items and local favorites.

Starting pay is $17.50 per hour. Successfully completing our Cashier and Cook training courses earns you a $250 training bonus per course, totaling up to $500. Completing these programs can lead to exciting career advancement opportunities like Senior Customer Service Associate and Shift Manager, with rewarding pay increases.

Additionally, enjoy the ultimate flexibility of working close to home with a variety of convenient locations throughout the island!  If you are ready to serve with aloha, build your skills, and make a difference in your community, Minit Stop is the place for you!

• Greet and assist customers in a positive and professional manner as they enter the store and throughout their visit using Minit Stop’s Core Values and Practices.
• Handle cash, credit and debit transactions accurately on the store’s Point of Sale system and balance the cash register at the end of shift.
• Pre-pare, handle, cook and serve food in a clean, sanitary and safe manner and according to recipes and quality standards.
• Ensure proper food storage and discard procedures are followed accordingly to company standards.
• Assist with inventory stocking, organization and rotation.
• Cleaning, maintenance and general upkeep of the store floor and kitchen areas.
• Operate and maintain all company equipment and report workplace hazards, injuries and incidents to store leadership in a timely fashion.
• Promote company sponsored incentives, promotions and Reward Programs.
• Assist customers with inquiries and effectively resolve any issues that may arise.
• Other duties and special projects as assigned.

• Seeking candidates 18 years of age or older.
• High school diploma, GED or equivalent experience preferred.
• Obtain a TB Clearance and Safe Food Handler's Certification upon hire and acquire a Liquor Card within 60 days of hire.
• Previous cash and food handling experience is preferred.
• Demonstrates a positive attitude, enthusiasm for acquiring new skills, have effective communication skills and ability to work in a fast-paced environment.
• Ability to follow Company policies and directions and understand and abide by Local, State and Federal laws pertaining to the sale of alcohol and tobacco products and handling of food.
• Be able to lift up to 25 pounds to a height of at least 4 feet with or without reasonable accommodation and stand for prolonged periods of time throughout the day.
• Maintain an acceptable attendance and punctuality record including being available for shifts throughout the store operating hours.

You will receive competitive benefits and pay to support you and your family:

• Paid Vacation time off and Holiday Pay
• Employees have free Medical/Dental/Vision for base plans with option to enroll families at an additional cost
• Voluntary benefits including Life Insurance/AD&D/Long-Term Disability
• $500 Training Bonus and the opportunity to grow your career
• Free Employee Meal Allowance and Referral Incentive Program
• Tuition Reimbursement Program
• 4% 401(k) Retirement Match

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.