Deputy Director

Deputy Director

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Scope:

The Deputy Director is responsible for the oversight and implementation of all direct service programs within a cluster of offices. Current programming focuses on refugee resettlement, asylum seeker supportive services, economic empowerment, education, youth, health, and food and agriculture initiatives. The Deputy Director will also support a wide variety of office management and administrative responsibilities. This role will represent IRC and engage regularly with external audiences to increase awareness, generate support, and raise visibility of IRC's work and client needs within a cluster of offices. This position will have a regular on-site presence within the offices.

Major Responsibilities

The Deputy Director works in close coordination with the Executive Director to achieve the following goals:

Compliance & Administration

• Ensure that programs comply with all contractual, reporting, and match requirements.
• Ensure quality data collection across all programs; oversee the production of reports and impact data to provide insight to internal and external stakeholders as well as inform future program design.
• Ensure that programs maintain sound fiscal management including compliance with all HR and donor policies and procedures. Represent office and assigned programs with HQ. Guide the implementation of HQ initiatives.

Program Oversight

• Ensure client success with a strong emphasis on empowerment through high-quality service that supports clients to thrive in their community.
• Ensure program activities are implemented consistently with donor requirements and provide technical support, oversight, and leadership to internal and external stakeholders.
• In cooperation with the development team, create and implement an annual fundraising plan and strategy with measurable goals and objectives to expand and support existing programming, including meeting match requirements with an emphasis on financial fundraising over in-kind.
• Create close programmatic linkages between all teams; proactively implement processes and procedures that ensure clients are connected to relevant programs throughout the agency.
• Work closely with staff to promote strong relationships across programs while fully implementing a client-centered service methodology across all service areas.
• Ensure that all program areas have strategic plans leading to the sustainability and growth of programming; support new project design and program development.
• Develop and maintain strategic community partnerships with other service providers, government agencies, foundations, employers, and other key stakeholders.
• Represent the office in external meetings; serve as a lead with media, community engagement, and advocacy efforts.
• Work with the Finance Manager and program staff to monitor and manage all program budgets and oversee that program outcomes meet proposed goals.

General Management

• Provide high level leadership to program supervisors including:
• Regular one on one meetings with all direct reports.
• Leadership of office management team composed of supervisors of each program area.
• Effective delegation of duties and responsibilities.
• Consistent and ongoing feedback and communication.
• Extensive professional development support and coaching of team members.
• Recruit, hire, train and supervise team members.
• Write and review donor reports for content and accuracy prior to submission.
• Oversee grant tracking and billing, coordinating narrative reporting.
• Assist Executive Director and Finance Manager in budgeting process.
• Maintain open and ongoing communication with the Executive Director, Development and Finance leadership, and other key positions.
• Other related duties as assigned.

Job Requirements

Education:

• Bachelor's degree required; graduate degree in business, non-profit management, public administration, or human services related field preferred.

Work Experience:

• Experience in successfully implementing refugee resettlement, immigrant services, human trafficking programs, and/or similar programming serving vulnerable populations.
• Minimum of eight (8) years of professional work experience with progressive levels of responsibility, including supervisory and program management experience.

Demonstrated Skills & Competencies:

• Strong experience with program and budget management, strategic planning and conducting monitoring and evaluation activities to ensure program quality.
• Demonstrated ability to promote an organizational culture that reflects IRC's core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC's work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Excellent communication skills both written and verbal; fluent English required.
• Solid organizational and project management skills to promote productivity and efficiency.
• Ability to work under pressure and meet deadlines.
• Excellent interpersonal and communication skills: the ability to communicate effectively and diplomatically with grantors, volunteers, partner agencies, government officials, multi-cultural clients, and colleagues on all levels,
• Proven leadership and team-building skills,
• Demonstrated ability to work successfully in a multi-cultural environment.
• Proficiency in Microsoft Office applications (especially Word, Excel, Outlook) and internet research.

Working Environment:

• A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.