Sales Associate - West Seneca, NY

Sales AssociateAs a Sales Associate, you'll play a key role in delivering outstanding customer experience throughout your shift, as well as maintaining a clean, safe, and welcoming store environment while supporting sales and profitability goals. We're looking for associates who are friendly, reliable, and committed to exceeding customer expectations—every day, every time. For overnight sales associates, a $1.50 shift differential will be added for the hours of 11:00PM-7:00AM.What You'll DoCustomer Service & SalesProvide prompt, friendly, and courteous service to every customerPrepare fresh food and made-to-order items following company recipes and standardsPromote My Crosby's Rewards and assist customers with enrollment and offersSuggest additional items at checkout to enhance customer experienceCommunicate effectively with team members and leadershipDemonstrate company values: Honesty, Trust, Customer Focus, Teamwork, and AccountabilityDaily OperationsFollow all company policies, procedures, and food safety standardsStay up to date on company operations and expectationsWork scheduled shifts and follow dress code guidelinesReport any issues related to sales, pricing, or store operationsHandle customer concerns professionally and escalate when neededCash Handling & Financial ResponsibilitiesAccurately process transactions and refundsBalance and report register activity at the end of each shiftReport any cash discrepancies over $5.00Follow proper cash handling and register proceduresSafety & SecurityHelp monitor inventory and prevent lossFollow all cash control and store security proceduresNotify management of deliveries and any suspicious activityProtect company assets at all timesMerchandising & Store AppearanceKeep shelves, coolers, and displays fully stocked and organizedEnsure all items are properly pricedPrepare and maintain coffee, fountain drinks, and other high-demand itemsStore Maintenance & CleanlinessMaintain a clean and safe store environment inside and outClean floors, restrooms, food areas, and equipmentKeep parking lots, sidewalks, and fueling areas tidyIdentify and address safety hazards & report maintenance issues promptly*Benefits*Career growth opportunities - Whether you're just starting out or looking to develop your career, we'll help you grow.Career Growth Path: Sales Associate Shift Leader Assistant Team Leader Team LeaderA culture of teamwork and support - Enjoy working with a close-knit team that celebrates each other's successes.A chance to make an impact: Be part of a local brand that supports its community.Benefits that matter:Company DiscountsSignificant Fuel Discounts!Paid Time Off401KReferral Bonus ($250 + a free pizza!)Company-paid Employee Assistance ProgramRequirementsMinimum QualificationsHigh School Diploma or equivalent preferredPreferred age of 18 years or olderPrevious experience, preferredValid Driver's License, preferredProficient in basic math to handle cash transactions, shift reports and vendor check-insAbility to clearly assess and validate customer identificationAbility to understand operating instructions for lottery, point of sale systems, and other equipmentTolerance of exposure to gasoline fumes and cleaning productsThe list of requirements, duties, and responsibilities is not exhaustive but is the most accurate list for the current job. Management reserves the right to revise the job outline and require other tasks to be performed when the circumstances of the job change (e.g., emergencies, changes in personnel, workload, or technical development). This position description is not intended to imply a contract of employment. Employment with Reid Group is "at-will". Employment at-will may be terminated at any time by the employee or by Reid Group. All requirements and duties are considered essential functions. Reid Group also reserves the right to adjust workers' schedules and physical locations based on operational needs.