RUFF!!!! Maintenance Technician III
Petco Health and Wellness
Level III Automation Maintenance Technician
Want to help pets live their best lives?
We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.
- Pet First Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
- Foster the Fun Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
- Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:
We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
Position Summary
The Level III Automation Maintenance Technician serves as the subject-matter expert for highly automated distribution environments. This role leads complex troubleshooting, drives automation performance improvements, partners with vendors on integrations/upgrades, and mentors the maintenance team. The Level III ensures maximum system uptime and reliability across conveyors, robotics, AutoStore, sortation, PLCs, and networked control systems.
Key Responsibilities
- Expert Troubleshooting & System Optimization
- Lead diagnosis of high-complexity mechanical, electrical, and controls issues (PLC logic, I/O, communications, VFD tuning, servo systems).
- Execute advanced repairs, system calibrations, and performance optimizations for AutoStore, robotics, AS/RS, conveyors, and sortation technologies.
- Interpret and modify PLC logic with vendor support as needed.
- Automation Reliability & Continuous Improvement
- Own root-cause analysis for chronic failures; develop long-term corrective solutions.
- Identify component, design, and process improvements to reduce downtime and increase throughput.
- Support major shutdowns, overhauls, and capital equipment installations.
- Technical Mentorship & Leadership
- Train Level I and II Technicians; provide ongoing coaching and skill development.
- Lead shift coverage planning for automation support.
- Act as primary liaison with Bastian, AutoStore, robotics integrators, and IT/Engineering partners.
- Safety & Compliance Champion
- Drive a safety-first culture; model perfect LOTO and hazard-assessment practices.
- Lead safety improvements, audits, and cross-functional training.
- Maintain expert-level documentation, CMMS accuracy, and vendor service logs.
Qualifications
- 6+ years experience in automation, robotics, conveyor/sortation, or complex electro-mechanical systems.
- Strong PLC troubleshooting skills (Allen-Bradley, Siemens, or equivalent).
- Experience with AutoStore, goods-to-person systems, or major integrator platforms.
- Ability to lead teams, collaborate with engineers, and influence cross-functional partners.
- Strong analytical ability with a continuous improvement mindset
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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