Full Time Program Manager

Summary Description of This Position’s Work and Contributions to The Chamber’s Success:

The Program Manager for the Public Policy Department provides critical administrative, operational, and programmatic support to the Senior Vice President of Public Policy & Economic Development. This role is ideal for a self-motivated professional who takes pride in producing excellent work, thrives in a fast-paced environment, and is motivated by impact, responsibility, and contributing to making San Antonio a great place to live, work, and grow a business.

Essential Duties:

• Provide high-quality administrative and programmatic support to the SVP, anticipating needs and ensuring smooth daily operations.
• Staff monthly membership meetings; maintain accurate rosters and distribution lists.
• Monitor public agencies and summarize relevant actions, initiatives, and developments for internal use.
• Support calendar and schedule management for the SVP.
• Coordinate meeting & event logistics; develop meeting materials and contribute to content creation.
• Represent the Greater Chamber at external meetings, events, and community forums, as assigned.
• Partner with Communications team on messaging and materials related to Public Policy efforts.
• Support development and distribution of department newsletters.
• Serve as liaison to Special Events team for Chamber-wide events related to Public Policy.

Education Required:

Minimum:

• Bachelor’s degree, required.
• Please provide TWO short writing samples of no more than 2 pages.

Previous Experience Requirements:

• Ideal candidate will have at least 3 years of professional experience. Experience with a membership organization, preferred.

Qualifications:

We are looking for someone who demonstrates:

Drive & Work Ethic

• Strong initiative, exceptional organization, and personal commitment to producing excellent results
• Reliability and consistent follow through with commitments
• A desire to build, improve, and innovate; thrives in environment where initiative is rewarded

Skills & Professionalism

• Ability to work independently and collaboratively as part of a team
• High level of discretion, professionalism, and sound judgment
• Strong written and verbal communication skills, including proofreading and attention to detail
• Proficiency in Microsoft Office and comfort with online research and general administrative tools
• Ability to clearly explain and summarize complex information

Collaboration & Community Awareness

• Customer service mindset and problem-solving orientation
• Experience working with diverse partners, volunteers, business leaders, and/or donors
• Familiarity with local, state, and federal government functions
• Knowledge of local elected officials, major employers, and current local issues or news

Skills That Are a Plus

• Experience working with a CRM
• Experience with virtual meeting/event platforms (i.e. Whova)
• Fluency in Spanish
• Experience working with elected officials 

Physical & Schedule Requirements:

• Reliable transportation required
• Flexibility to attend meetings or events or respond to communications outside of normal business hours.
• Occasional standing and lifting of at least 20 pounds